About Blog
Login
Service Center

Real Reviews From Verified Customers

Service Center Review Summary

5 star 1582 reviews 53%
4 star 709 reviews 24%
3 star 107 reviews 4%
2 star 274 reviews 9%
1 star 323 reviews 11%
Review Us
Betty K.
5 out of 5
11/6/2025
Good customer service!
Wendy N.
5 out of 5
11/6/2025
Ray was a great help to me today. His service was excellent!
Robert T.
4 out of 5
11/6/2025
I don't care for surveys such as these
Michael D.
5 out of 5
11/6/2025
Beth did a great job in explaining and answering some questions I had and really appreciate her expertise.
Bruce P.
4 out of 5
11/6/2025
You mentioned a part was replaced in response to a recall. Just curious as to was the part. Thanks.
Grayson S.
4 out of 5
11/5/2025
Steve seemed to be the only one working other than the mechanics. Everyone else was sitting around or standing around talking. He was handling multiple customer, did so gracefully, and with great customer and communication skills. He was patient with our many questions and did a great job of explaining the components of our service options and the benefits of each. After my daughter and I dropped off her car , we both commented that Steve seemed to care as genuinely as if it was his daughter’s car getting serviced. Thank you for your time and attention, Steve. Our experience with you deeps our confidence and helps this momma to rest easy believing that her kiddo and car will be safer on the road.
Jim L.
5 out of 5
11/5/2025
Beth is always polite, curious, and helpful. She kept me informed and of the progress of the work being performed and called when service was completed. She truly provides quality customer service!
Jane E.
5 out of 5
11/5/2025
Friendly and professional; good service! Thank you!
Janet R.
4 out of 5
11/4/2025
Beth is the best
Karen B.
4 out of 5
11/4/2025
The service team were able to re-secure the underbody splash guard. This saved me over $300 in replacement cost. Thank you!!
Jane G.
2 out of 5
11/4/2025
Not the best communication between the people who do the repair and the customer. It seems that the people at the front desk do not know what was done to the vehicle. Brought my car in for a recall and then picked up the car thinking that the work was done not being informed that the work was not done since the parts needed to be ordered. Otherwise, very pleased!
Anna T.
4 out of 5
11/4/2025
We are excited that you were completely satisfied with your recent service experience with Steve Ramer. You should receive a survey in the next couple of days from the manufacturer, we would appreciate your additional feedback on a job well done. Thank you!
Benjamin M.
4 out of 5
11/4/2025
Communication was great it was a Monday they got me through with out any negative feelings the trust of care is remarkable I can count on Toyota in Topeka KS people are on the top at this place And I can tell people like their jobs I even had my son there with me and You can tell that everyone is on the same page I recommend this place and I will pass that on to the public Beth was very understanding for my needs people open doors for me If I was to renew my career this would be a great place to put my foot in the door Drivers took me home and I got a coupon thank you everyone.
Tina S.
1 out of 5
11/4/2025
I told the gentleman who checked me in that I had a chip in my windshield. It would be about an hour which was over an hour an half, luckily I am a manager so I was able to arrive back late without issue. They didn't look at the windshield I asked the young lady said she didn't know anything about it so I had to schedule another service trip on Friday because the repair can't be done on Saturday, I work 6 days a week so time is very limited luckily I have someone visiting that has agreed to bring the truck back on Friday.
Charles L.
4 out of 5
11/1/2025
No trade in comments please.
Jon K.
4 out of 5
11/1/2025
Liked the pickup/delivery option. Good customer benefit!!
Joseph M.
5 out of 5
11/1/2025
Ok
Mary D.
5 out of 5
11/1/2025
Thank you
Anna U.
4 out of 5
11/1/2025
Waiting 1 1/2 hours for an oil change was too long but staff were friendly and nice
Dauna H.
2 out of 5
11/1/2025
appointmemt was at 9, dropped off at 7:30 and came to pick up at 3:45 and it was not ready. low oil light was on when I left but they said it was not low on oil. I should not have had to wait for my vehicle at 3:45 when my appointmemt was at 9. I was given a card for free oil change next time so I will give them another chance to earn my buisness.

Loading...

Service Center Address
Service Center Hours
Service Center Directions
Service Center Review
Service Center Appointment
Service Center Recommended Dealers
Service Center Article
Service Center Specials
Service Center Photos
Service Center Videos
Service Center About
Service Center Contact
Service Center Cs Thanks
Service Center Apt Thanks
Service Center How It Works
Service Center Listen
Service Center Review Sort

We use cookies to personalise content and ads and to analyze our traffic. We also share information about your use of our site with our advertising and analytics partners who may combine it with other information that you've provided to them or that they've collected from your use of other services.