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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1582 reviews 53%
4 star 709 reviews 24%
3 star 107 reviews 4%
2 star 274 reviews 9%
1 star 323 reviews 11%
Review Us
Eston B.
5 out of 5
1/9/2026
I received great service on my car and I am very pleased with the customer service.
Susan M.
5 out of 5
1/9/2026
Steve is always helpful there when he checks me in in fact everybody’s real friendly there I like that
Craig M.
4 out of 5
1/9/2026
Steve Ramer was very attentive, and right on it. My car is just what I want it to be. Thanks Toyota
Michael B.
5 out of 5
1/8/2026
Fast friendly service on my visit. Employees displayed a professional manner.
Ronald S.
4 out of 5
1/8/2026
Friendly, said service would be quick (in about an hour) and it was. I had previously been experiencing service times that have been about 2 hrs, so I don’t typically wait. This time I waited, and service was reasonably quick. I appreciate that!
Mary P.
5 out of 5
1/8/2026
Excellent service
Deborah P.
4 out of 5
1/7/2026
Keep being honest / kind /:genuine
Joan M.
2 out of 5
1/7/2026
My original appointment was canceled by the dealership. The service department left a voicemail concerning the situation and requested that I call them back to set up a new day and time. I live 80 miles from the dealership and was not aware of the voicemail until I was 20 miles from the dealership. It was a wasted trip and time on the road. When it was rescheduled, I requested a vehicle to drive since I would be without a vehicle from 8:00 am to 1:00 or 2:00 pm. This was the estimated time they gave me. The request was denied so I used the shuttle service provided. The shuttle driver was rude and seemed very frustrated. My vehicle was finished before 11:00 am. Unfortunately this was not a pleasant experience.
Anna T.
4 out of 5
1/7/2026
Steve Ramer was so kind and enjoyable to talk to regarding my questions. He promptly responded to my inquiry, was professional, knowledgeable, and so approachable in demeanor! I would work with Steve again, for certain!!!
Philip R.
5 out of 5
1/7/2026
Very Satisfied thank you
Susan R.
5 out of 5
1/7/2026
She listened to my questions, answered them all and made sure all items were completed on my car. Thank you!
Morris O.
5 out of 5
1/7/2026
Oil change went well. Good service!
Robert H.
5 out of 5
1/7/2026
No comments at this time..
Dorothy Ann.
5 out of 5
1/6/2026
Beth is always patient and thorough and timely.
Charles L.
5 out of 5
1/6/2026
Very friendly and helpful. Thank you!
Hannah Anthony.
2 out of 5
1/6/2026
I wait over an hour for the shuttle driver and he didn't show up until after I had voiced my displeasure with the service writer. By that time my van was already in the service bay. I had to burn an hour of vacation time I did not plane on using.
Figueroa L.
5 out of 5
1/6/2026
Answered my questions and helped me to better track my vehicke's maintanence schedule.
Charles B.
4 out of 5
1/3/2026
Beth got me what I needed in a very reasonable time frame considering I came in without an appointment and she had a very heavy customer load. Extremely proficient performance - well done!
Rosemary C.
5 out of 5
1/3/2026
Thanks so much. My car is running smoothly again!
Darren S.
4 out of 5
1/3/2026
I like the check off sheet on showing the condition of my vehicle. God called me to start a ministry called Keep Your Motor Running 15 years ago. I do a visual inspection, tap off fluids, tire inspection, inflate tires to manufacture specifications, all lights inspection of members of our church vehicles once a month while they are in church service. I made dryerase Checkoff placards so the owner and I know what we did or found wrong with their vehicles. If they get their vehicles checked each month and I know they can't afford the repairs, oil change, etc., Keep Your Motor Running ministry will pay for it or help pay for the repairs within reason. Some churches just pay for vehicle repairs and it gets costly. Keep Your Motor Running ministry helps prevent or catches the problems before the problems get realy bad. Of course, some of the vehicles we receive aren't in good condition, but this ministry Keeps Their Motor Running and Thei Vehicle moving. Many people cannot afford a different car. I even show kids how to foinspect vehicles as well. Checkoff sheets are great.

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