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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1581 reviews 53%
4 star 709 reviews 24%
3 star 107 reviews 4%
2 star 274 reviews 9%
1 star 323 reviews 11%
Review Us
Philip R.
5 out of 5
1/14/2026
Good service thankyou
John C.
5 out of 5
1/14/2026
Thanks for your help.
Lois B.
5 out of 5
1/14/2026
Always very friendly and always pleased with the service.
Sharon C.
5 out of 5
1/14/2026
Beth is fantastic. Very helpful and kept us updated.
Debra B.
4 out of 5
1/14/2026
I'm going to try to submit this again I don't think it went through the first time so here goes. Beth knaup, in my opinion is a true asset for Lewis Toyota. When I first arrived she listened to me and showed that she knew my concerns. She kept me informed throughout the process and I was most impressed with that. Besides the fact that I was so impressed with Beth I was also greatly impressed with the service that my vehicle received. I named my vehicle Helga because she's just a vehicle that keeps on going and going and because of Lewis Toyotas service department they have extended her for a few more years I hope. I don't want to take anything away from Beth because she is an awesome professional. Kudos to you Lewis Toyota for hiring that young lady.
Thomas A.
5 out of 5
1/14/2026
Thanks
Linda P.
5 out of 5
1/14/2026
Easy Scheduling and prompt.
Chukwuma M.
4 out of 5
1/14/2026
Ray went above and beyond. Took his time to explain the issue with my car. I was really impressed. Would definitely keep the his contact for my next visit
Mary N.
5 out of 5
1/13/2026
Very helpful. Solved the problem. Great customer service.
Shelby R.
5 out of 5
1/13/2026
Quick, easy, efficient service. Much appreciated.
Kaylee B.
5 out of 5
1/13/2026
Thanks for the communication and assistance!
Colby C.
4 out of 5
1/13/2026
Lewis Toyota and its employees are the most humble people. Professional courtesy.
Bruce P.
2 out of 5
1/13/2026
Trust the mechanic team.
Joann S.
5 out of 5
1/11/2026
Great customer service
Wendy S.
1 out of 5
1/10/2026
Had a 9:15 appointment for oil change and one recall. My car was not ready until 2:30. Sat in the waiting room for 2 hours only to find my car had not been touched. Got a ride home. Called in at 2:00 to check on status. Talked to receptionist and was told she was not in the service dept. after prompting her to check for me since the service people did not answer their phones, she said she would walk back to check for me and call me back. Did not receive a callback. Had someone drop me off at 2:30 to wait on car. Was told it would be ready in 5 minutes. Was offered 3 free oil changes for my trouble today which was appreciated. Overall service today was not acceptable
Mitchell F.
2 out of 5
1/10/2026
My appointment is scheduled for 1030. I didn’t get my vehicle back till 230. It’s OK with the service, but not the time
Donald T.
4 out of 5
1/10/2026
You said 1 question.
Garin J.
4 out of 5
1/10/2026
Ray Goes above and beyond with his work and assuring you that your car is in good hands and is in peak condition when You leave!
Charles A.
5 out of 5
1/10/2026
Did a great job on my car. Good service? Is awesome. Bring my truck back. Five stars
Eston B.
5 out of 5
1/9/2026
I received great service on my car and I am very pleased with the customer service.

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