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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1603 reviews 53%
4 star 720 reviews 24%
3 star 109 reviews 4%
2 star 278 reviews 9%
1 star 331 reviews 11%
Review Us
Bill B.
5 out of 5
4/18/2024
Chris provided great service to us. We are totally satisfied.
Wanda L.
5 out of 5
4/18/2024
Car was taken care in a timely manner, and there are no issues.
Sherry C.
5 out of 5
4/17/2024
Always trust Toyota with my car. Always explain clearly what needs to be done. I don't feel they take advantage of me being a widow and don't know much about car repairs. Very friendly
Loren H.
4 out of 5
4/17/2024
Thank you. , Ray. Brown I’ll be back. For more good service .
Rida E.
5 out of 5
4/17/2024
Everyone was awesome and professional. Thank you all for making this experience possible.
Sara W.
2 out of 5
4/17/2024
Ray was wonderful but the shuttle service was awful. Ray apologized over and over but I don’t think he had responsibility for the shuttle. Can’t remember the man's name . We were told it would be 2-3 hours. Shuttle driver drove us home at 11:45 am. At 2:30 someone texted car was ready and would pick us up to get the car back at Toyota. We waited and waited. I texted at least three times to see what the problem was finally at 4pm got picked up. I was very unhappy as we had to cancel an appt. At 4 pm. I will continue to use Toyota for service but I will never ever use that shuttle again. Driver didn’t have an explanation. I was very upset! Wasn’t Rays fault. He was as upset as I was when picked up the car.
John B.
4 out of 5
4/17/2024
Thanks! Completely satisfied
Jim G.
5 out of 5
4/17/2024
Nice folks!
James M.
5 out of 5
4/16/2024
Good job
Randy W.
4 out of 5
4/16/2024
Scott went above and beyond to show and explain the issues with my car. He treated me with respect and courtesy. I will return to the service department and Lewis Toyota.
Faye W.
2 out of 5
4/14/2024
3 hrs is too long to wait while service is being done. This is not what I have had in the past.
Andrew K.
2 out of 5
4/13/2024
I was charged 120+ dollars for a 89 dollar service
Charles L.
5 out of 5
4/13/2024
Thanks, job well done!
Juan S.
5 out of 5
4/13/2024
Great job and service
Randy W.
4 out of 5
4/13/2024
Scott took the time to actually take me out and show me where the last mechanic (elsewhere) had made 3 mistakes that were highly visible. I felt so much better knowing why the temperature light came on-human error! I had a feeling. I appreciated being treated like a human being.
Chana N.
5 out of 5
4/13/2024
Thank you for working to get the repairs done so promptly
Mary K.
4 out of 5
4/12/2024
I appreciate that they are always honest about what needs to be done and that I get to know the cost up front so that I can determine whether to have the additional services provided or not. I also appreciate that they get my car in and out on the same day. Thanks.
Kori G.
5 out of 5
4/11/2024
Cindy and Colton did an excellent job. I am very thankful I got to work with them, and I would definitely recommend their services.
Felix Y.
4 out of 5
4/11/2024
Checked front breakers and done recalls on Tundra. Still have work to be done on front breaks when parts are obtained. Excellent service. Thanks
John R.
5 out of 5
4/11/2024
Professional service. In and out.

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