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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1581 reviews 53%
4 star 709 reviews 24%
3 star 107 reviews 4%
2 star 274 reviews 9%
1 star 323 reviews 11%
Review Us
Troy K.
5 out of 5
2/25/2026
Beth Knaup is tops!! As always, Her customer service is unmatched. Only person I want to deal with!
Todd R.
5 out of 5
2/24/2026
Beth was pleasant to work with on my recall.
Sara W.
5 out of 5
2/24/2026
Very pleased with service.
Amy K.
4 out of 5
2/22/2026
Easy online scheduling- customer service is friendly-
Jennifer S.
4 out of 5
2/21/2026
I stopped by on the off chance that Ray could fit me in for a quick oil change and my tires changed. Luckily he was able to do both for me with such a small amount of wait time! I love that he could fix my car up without having an appointment.
Brian W.
4 out of 5
2/21/2026
Beth in the service department was the great. From the initial phone call to prompt service on 4Runner, and initial details on Toyota Extra Care. Great first visit to “my new” Toy dealership!
Bernard U.
4 out of 5
2/21/2026
You took tolong
Roger G.
5 out of 5
2/21/2026
Quick and friendly
Michael B.
2 out of 5
2/21/2026
The oil change took almost 3 hours. I had an appointment so it wasn’t just a walk in. I received the me tech report about 20 minutes after I left which is typically received and additional repairs or issues are approve or not approved then before the completion of the appointment. There was a lady that waited for two hours and her vehicle was never even touched. She came in the waiting lounge and told everyone about it and recommended that everyone leave like her or you would be waiting for a long time. There was two others sitting across from me that said they had also been there for nearly 3 hours for oil changes.
Connie A.
5 out of 5
2/20/2026
You are welcome.
Rob W.
5 out of 5
2/20/2026
Perfect!
Dianne D.
4 out of 5
2/20/2026
Fast efficient and right on time
Martin M.
5 out of 5
2/20/2026
Thanks
Debra G.
2 out of 5
2/19/2026
Misquoted to ne the entire cost of a reosir
Eric C.
2 out of 5
2/19/2026
I was not told how much it would cost for maintenance. Then, got blindsided with an overpriced bill for what I had done. I reported an issue I was having, the technician added a service, and there was no follow-up on that. I was just told it was resolved, and it’s not. And, as always the interior of my vehicle was filthy and oil residue everywhere. Every time I bring my vehicle in to have it serviced I have to take it to the car wash, detail it, and scrub my floor mat. The technician was not helpful or friendly and I was completely disappointed with my experience yesterday.
Renee V.
5 out of 5
2/19/2026
Beth was great - very responsive, helpful and cheerful
Wendy R.
5 out of 5
2/19/2026
Ray was very personable and polite and made the experience very well. Thank you..
Max R.
1 out of 5
2/18/2026
Maintenance light still on when got car back
Aaron W.
1 out of 5
2/18/2026
They cracked 1 of my hub caps during my tire rotation and did not say anything.
Sara W.
4 out of 5
2/18/2026
Service was great. Shuttle service not so much. Second time the shuttle service was not good. Taking me home when dropped car off worked just fine. Waiting for pickup after service was awful. Text said they would inform driver to get me . In meantime he was shuttling other customers but would get to me.An hour and half later o Show ! I called And super nice guy got system To work. Guess they didn’t have my address? It was on the clipboard when I first signed in and I texted again when asked. Should have had it on text message earlier. Pickup driver was very nice and pleasant young lady. System needs work, however

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