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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1581 reviews 53%
4 star 709 reviews 24%
3 star 107 reviews 4%
2 star 274 reviews 9%
1 star 323 reviews 11%
Review Us
David B.
4 out of 5
3/4/2026
Beth always does a great job... I relax when I know she is keeping track of my car
Ashton K.
1 out of 5
3/4/2026
Waited 2 hours for an oil change. No communication. Asked for reimbursement of prepaid oil changes and was unable to get. Will not be back.
Morgan R.
5 out of 5
3/4/2026
The best service and people
Joseph M.
5 out of 5
3/3/2026
Ray is overworked. But very helpful and nice. You better keep Ray because he is a dedicated employee.
Joel C.
5 out of 5
3/3/2026
Very professional
Ronnie B.
5 out of 5
3/3/2026
Always pleased with the service dept.
Wendy J.
5 out of 5
3/1/2026
Steve did a great job getting me in and out and truck was serviced
Greg T.
5 out of 5
3/1/2026
Excellent service! I would highly recommend Steve Ramer to all my family and friends.
John D.
5 out of 5
3/1/2026
Thank you Steve for taking care of my daughter’s Corolla Cross today! She was in and out right under an hour. We will continue our service with your wonderful staff…
Mark H.
5 out of 5
2/28/2026
The Lewis Toyota service department never disappoints. I have been taking my vehicles there for 25 years. Great service and always friendly. Beth, I’m very impressed with your professionalism and dedication. Thank you all, thank you all, thank you all. Dr Mark H
John C.
5 out of 5
2/27/2026
Everyone was polite and professional.
Aaron D.
1 out of 5
2/27/2026
The original reason I bought it in was for a popping noise in the front end and I received a text asking if I would like to have a recall done at the same time. When I made my appointment I was told that it's not available yet, so no problem I would like to find out what the popping noise was wand I still have no idea was sent to the cashier to pick up my keys and have a nice day. I have a remote start notifications and the longest it was ran was maybe seven minutes so I really don't think they spent much time looking for my problem. but did note they checked my floor mats? I do appreciate you getting the recall done but definitely didn't think that they cared about the customer problem or service.
Irvin B.
5 out of 5
2/27/2026
In and out Thanks
Debra G.
1 out of 5
2/26/2026
Need to bring it back because they forgot to shut off the vehicle maintenance light. Npt that im not satisfied but kinda of inconvenient to have to come back.
Katherine C.
1 out of 5
2/26/2026
Beth gave me plenty of notice that this appointment was going to be expensive. I was happy with booking it and the time I got it back. Beth is great. My only reservation is I don’t understand some of the abbreviations used on the paperwork I received. I was just going to bring it in the next time I get an oil change and ask for it to be translated :-) Thank you for asking my opinion.
Mike S.
3 out of 5
2/25/2026
Replaced my console radio fast. Ill be back.
Lewis C.
5 out of 5
2/25/2026
Everyone was friendly and the service done in a timly fashion.
Cody D.
1 out of 5
2/25/2026
Waited 3hrs for a simple oil change. Had an appointment at 9:30 and left close to 12:30. The work was done well but took far too long.
John S.
5 out of 5
2/25/2026
He did good today and got me back on the road in a timely manner
Jerry B.
4 out of 5
2/25/2026
Beth Knaup takes great care of us. She’s terrific. Barb & Jerry B

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