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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1603 reviews 53%
4 star 720 reviews 24%
3 star 109 reviews 4%
2 star 278 reviews 9%
1 star 331 reviews 11%
Review Us
Brenton L.
4 out of 5
5/16/2024
Beth is awesome! First, she was able to squeeze me in for an emergency oil change due to an unexpected road trip. Then, she kept me up to date on the status of my vehicle through the whole experience. After frequenting the service department for my last 3 toyota trucks, I will continue to come here!
Michael S.
5 out of 5
5/16/2024
Professional, friendly.
Verity K.
3 out of 5
5/16/2024
I tried to come in personally for a trade in value quote but could not get one. Thank you
Jim L.
4 out of 5
5/16/2024
Time is a little long but quality service.
Kathy B.
4 out of 5
5/16/2024
Steve is great
Terry D.
5 out of 5
5/16/2024
Excellent as always !!
Stan D.
4 out of 5
5/15/2024
Beth got me right in without an appointment
George S.
5 out of 5
5/15/2024
Beth is always friendly and courteous and kept me informed.
Angela B.
4 out of 5
5/14/2024
From my initial phone conversation with Jody to working with Steve, Jake, other service mechanics and Angel, I couldn’t be happier. Being on a cross country driving trip can be stressful when your tires aren’t performing their best. All of those at Lewis quickly got me into their schedule, addressed the issue and got me on my way promptly. Thank you!
Diana W.
3 out of 5
5/14/2024
You would do better to update your “report”. I do like the automation. Diana
Connie B.
1 out of 5
5/13/2024
For the first time ever I had oil on my garage floor after the oil change! Don’t know why but very disappointed…. Also, I had a couple questions at the dealership before leaving and the tech (man) was not happy I was asking ! I’m sure Mr. Surey would not like to hear any of this -he is a friend of my daughter and son-in-law! I also know him! We’ll see!
Katie H.
1 out of 5
5/12/2024
Was told my total was $1563.40 and was not advised of $46.90 service charge when I paid with my card which made my total $1,610.30. Was never advised of the service charge and that my total was different than $1,563.40. Would like to know what the service charge is for.
Richard P.
4 out of 5
5/11/2024
When I scheduled my appointment online, I wrote how I felt the tranmission was acting up. But when I checked out, it doesn't show it was inspected. And I forgot to ask about it. Please make sure that what is written while scheduling getspassed along.
Quillan H.
4 out of 5
5/11/2024
My only complaints: my driver’s floor mat was soiled with mud and dirt and it didn’t come in like that. Even though I paid for a full inspection, it wasn’t found that my license plate lights were burned out so it made me wonder how deep the inspection went. It would be nice too to have the tire and brake condition on the report too. Everyone was super friendly and the inspection was done quickly.
Matthew S.
5 out of 5
5/10/2024
Really appreciated the awesome assistance provided by Beth...she is a good "people person"...very prompt, courteous, and accomodating.
Bob D.
5 out of 5
5/10/2024
Ray Brown did an excellent job. He was attentive, courteous and knowledgeable.
Joseph W.
5 out of 5
5/10/2024
Everything was great.
Robert K.
5 out of 5
5/10/2024
Fast service!
Larry O.
1 out of 5
5/10/2024
I just notice oil spot on garage floor. Will park on drive tomorrow?
Darrell L.
5 out of 5
5/10/2024
Good job

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