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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1603 reviews 53%
4 star 718 reviews 24%
3 star 109 reviews 4%
2 star 276 reviews 9%
1 star 331 reviews 11%
Review Us
Barbara S.
4 out of 5
7/16/2024
They are slow but did a great job.
Jaylene M.
2 out of 5
7/16/2024
Just did not seem like everyone was on the same page…Beth was great
Christina M.
1 out of 5
7/15/2024
I still don't have my car. I still have no updates. My car has been there 2 weeks and the only time I get information is when I call and even then I still get nothing. WTF is going on with my car?????
Jeanne C.
4 out of 5
7/13/2024
I went to the dealership to take care of a recall on my vehicle. They explained everything they were doing, how much time it would take, and they were super super courteous. I always love coming to Lewis Toyota for my vehicle needs.
Marianne K.
4 out of 5
7/13/2024
Mr. Brown is an amazing spokesperson for your business. His main interest is giving the best advice and service possible, and to make sure everything is done to my satisfaction. I'm very impressed with his management skills.
Matthew L.
5 out of 5
7/13/2024
Great service! Thank you for all your hard work! We will be back!
Richard W.
5 out of 5
7/13/2024
Great job, thanks for getting me in on a Friday, much appreciated!!!
Diane W.
5 out of 5
7/13/2024
Nice communication
Patti B.
5 out of 5
7/12/2024
great workers very polite
Brad H.
1 out of 5
7/12/2024
Beth knows exactly why we are not satisfied!!!
Coleen F.
4 out of 5
7/12/2024
Steve was wonderful! Got me in & got my tire fixed with a short wait! Steve is so kind & personable, it’s nice to have him.
Leilani V.
5 out of 5
7/12/2024
Ray was super sweet, polite, and helpful! I appreciate him taking care of my car :)
Paul E.
4 out of 5
7/12/2024
The headlight cleaning worked better than expected. Front end alignment helped also.
Herrman\'S E.
5 out of 5
7/12/2024
Very quick service time and completion
Shirley M.
5 out of 5
7/12/2024
Done in a reasonable time. Appreciate the shuttle ride to my home.
Chris R.
2 out of 5
7/11/2024
I love having Ray as my service advisor! I just don’t understand why it takes so long to get your oil changed and even when you have a scheduled appointment! It’s also very annoying to receive coupons from you that you are not able to use due to the fact you don’t have the service!!
Sean F.
5 out of 5
7/11/2024
Thanks, Great service, we'll be back!
Roberta K.
5 out of 5
7/11/2024
Steve is always so helpful and friendly. Your service department does a great job with customer service, as well as being efficient and effective.
Paul B.
2 out of 5
7/10/2024
Lack of communication about my car.
Corey S.
4 out of 5
7/10/2024
I just want to reach out and tell the management team how wonderful John dasher is. He was very helpful and anticipated our needs as a family. He did wonderful entertaining our children while we worked all out all of the kinks with our financial institution. I do feel like toyota could invest more in their financial department. I would say at least add two more employees to the roster. I noticed that there were many customers there to buy cars but waited hours to receive any help, if any at all. Again, John worked really hard to make sure that everyone was acknowledged and helped. We are very satisfied with our purchase.

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