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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1603 reviews 53%
4 star 718 reviews 24%
3 star 109 reviews 4%
2 star 276 reviews 9%
1 star 331 reviews 11%
Review Us
Deb S.
3 out of 5
8/28/2024
Scott was great today. What was frustrating is that no body answered the phone when I called to make an appointment. I had to leave a message, and nobody called me back. So, I just showed up at the dealership because I needed a flat tire fixed and I had a limited amount of time to get it in to get fixed. Your service department is not like it used to be. This did not happen this time, but recently you charged us 3% to use a debit card!! Not a credit card, but a debit card. I have been disappointed in your service department lately. I am also tired of your service department ALWAYS trying to up-sell me on something. It tiring to tell them NO all the time. Stop taking advantage of your customers because you are going to loose them. Deb S
Loren E.
4 out of 5
8/28/2024
The job done was fine; not sure why it always takes several hours for the service to get done?
Mark H.
5 out of 5
8/27/2024
Thanks Beth for the friendly service!
Sarah T.
2 out of 5
8/27/2024
I bought a full set of tires at Toyota previously, which means I get balance & rotation free during oil changes. This is at least the 2nd, if not 3rd time I've been charged for it & had to call the dealership to get it corrected. It would be great if the person logging the charges would check that before I pay. Having to babysit the bill gets tedious.
Phlip R.
5 out of 5
8/27/2024
Beth gave very good service and very helpful. Very happy with the service Thanh you
Larry M.
5 out of 5
8/25/2024
Prompt service and very courteous.
Kristine H.
5 out of 5
8/25/2024
Friendly, kept me updated, did a thorough job and completely fixed the issue.
Brian G.
5 out of 5
8/25/2024
Professional. Courteous
Jason S.
5 out of 5
8/24/2024
Overall pleased with her communication and friendly service.
Dawn G.
5 out of 5
8/24/2024
Na
Joan H.
5 out of 5
8/24/2024
Did a good job
Dawn S.
5 out of 5
8/24/2024
Beth was professional and friendly this morning.
Eunice P.
4 out of 5
8/23/2024
Ray is great!
Kevin B.
2 out of 5
8/23/2024
I had an appointment for 9:00. I arrived about 8:50. It took almost 2.5 hours. I finally had to go to the front desk and ask how much longer it would be. This seems to happen every time I bring my car in for an oil change. Everyone that was in the waiting room when I arrived left and everyone that came in after me left. I don’t understand why my car takes so long.
Linda B.
1 out of 5
8/22/2024
I had an appointment at 11:00 and my car wasn’t even started on till 12:45. They did give me a discount, but wasn’t happy after making an appointment and not getting my car’s oil change done till 1:30
Bobby B.
4 out of 5
8/22/2024
Steve Ramer tried to help us with or problem. Thank you Steve Ramer.
David S.
5 out of 5
8/22/2024
The car appointment was completed in a very timely manner. Thank you.
Douglas B.
4 out of 5
8/22/2024
Ray is great!
Brian V.
4 out of 5
8/22/2024
Steve Ramer rules!
Martin S.
5 out of 5
8/22/2024
Thank you

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