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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1603 reviews 53%
4 star 718 reviews 24%
3 star 109 reviews 4%
2 star 276 reviews 9%
1 star 331 reviews 11%
Review Us
Charles L.
4 out of 5
8/30/2024
Scott did a great job. When waiting on an oil change 1:45 minutes seems a little long.
Linda N.
5 out of 5
8/30/2024
Good Experience. Thank you.
Israel M.
2 out of 5
8/29/2024
Well the issue was fix and everything was great but I noticed that may horn doesn't work anymore after that was fix that recall
Richard R.
5 out of 5
8/29/2024
Your great friendly speedy professional service keeps me coming back. Thank you Ritchie Ramos
Gregory S.
5 out of 5
8/29/2024
Very professional! Keep up the great work.
Sara F.
5 out of 5
8/29/2024
The people at Lewis Toyota are always kind and courteous and knowledgeable.
Debbie S.
2 out of 5
8/29/2024
I will not do any more business with Lewis Toyota. I would discuss this matter with your service tech and service manger, Scott and Steve they should be able to give you all the details of my experience since I voiced to them about my 4 hour day for an oil change. I will also express to people I know and work with about my experience at your business. NO THANKS to coming back to your business!!!!
Mariah B.
2 out of 5
8/29/2024
This is the second time I have brought my vehicle in for service and the wiper fluid was empty and it wasn’t topped off. I hate to complain about something so small but I have had a few other not great service appointments and it’s just really frustrating after spending so much on a brand new vehicle and to have the service lack. I’m not sure if the recall was fixed on my car as there is no note of it on any of my paperwork. I didn’t get the usual paperwork I would get for the tire tread checks and whatever else is included in the inspection. Just disappointing again and makes me feel uneasy bringing it back
Jessie V.
4 out of 5
8/29/2024
Ray was very friendly and the service didn’t take long
Angel C.
5 out of 5
8/29/2024
Beth was super amazing!!
Claudia T.
5 out of 5
8/29/2024
excelent service!!! fast and friendly
Fareed E.
5 out of 5
8/28/2024
Good job
Eric M.
1 out of 5
8/28/2024
2.5 hours for an oil change with a 9:00 am appointment
Jim G.
4 out of 5
8/28/2024
Ray is good guy to work with.
Charles C.
1 out of 5
8/28/2024
Misleading pricing on your website compared to the actual billed amount After jacking up the price they didn’t even reset the maintenance required warning on the dash display. Very disappointing. Was planning on purchasing new RAV4 next spring but go to another dealer. This is not the first bad experience with this service department
Craig G.
5 out of 5
8/28/2024
Beth is very friendly and helpful
Gayle A.
4 out of 5
8/28/2024
Greeted with a friendly welcome with instructions where to wait. Job well done. Thought there might be a sticker in door panel as reminder when next servuce due, but wasn't. We can keep track though. Thank you.
Greg B.
3 out of 5
8/28/2024
Paid over $300 for a service agreement a few months back. Was told wasn't in the computer system. Lucky for me I brought receipt from when I paid or would have been forced to pay.That right there questions your service department to follow through on things. Was also told would have follow up on this matter today, Did I get a call, nope....
Walter I.
2 out of 5
8/28/2024
Spent too much time in the waiting room. Should have had a loner car so we could go home and/or finish our errands
Richard T.
5 out of 5
8/28/2024
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