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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1603 reviews 53%
4 star 718 reviews 24%
3 star 109 reviews 4%
2 star 276 reviews 9%
1 star 331 reviews 11%
Review Us
Jose C.
5 out of 5
9/5/2024
Great,professional care for the customer.
Cynthia M.
1 out of 5
9/5/2024
They never spoke to me about what they did, if the cabin filter needed changed or they did and I don’t know what some of the charges were for. Last time I was there they would come in and tell me what needs to be changed. They didn’t put a new windshield wiper on the hatchback this time. But yet you charged me $160
Kristine K.
5 out of 5
9/5/2024
Always good service, friendly & helpful!
Richard S.
5 out of 5
9/5/2024
Good service as always. It was a busy morning and you all took care of things quickly.
David P.
5 out of 5
9/5/2024
As always- the staff at Lewis Toyota were pleasant and professional.
Jeanne S.
5 out of 5
9/5/2024
He was very professional and friendly.
Stanley P.
5 out of 5
9/4/2024
Very professional and friendly.
Steven R.
4 out of 5
9/4/2024
Nice and knowlegable People. My issue with car was resolved
Ann B.
2 out of 5
9/4/2024
I was waiting for my car 2 1/2 hours which I thought was quite a lot. The people who were helping were very nice and I’ll be back because I think someone did not know that I was waiting.
John D.
5 out of 5
9/4/2024
You guys are the best thank you for all the great service in a timely manner
Marian M.
5 out of 5
9/4/2024
Thank you!!!
Teresa B.
5 out of 5
9/4/2024
Everyone was helpful
Sam W.
1 out of 5
9/1/2024
I have been utilizing your oil change service for some time and this is the 2nd time to which I have seen dirt/grease on my car. Thus thine it was greasy hand print on the door and a dirty paper floor Matt left in the car
Jennifer I.
5 out of 5
9/1/2024
Ray is always the best! I appreciate him and the kind attention he gives every time I am in for service!
Lennie B.
5 out of 5
9/1/2024
The service was very good.Thank you
Susie J.
5 out of 5
8/31/2024
Toyota Service Dept always does great!! They get me in when needed and their service is timely and thorough.
John J.
1 out of 5
8/31/2024
The vehicle had grease left on interior parts of the car. It was bad enough that I even took pictures of it.
Tammy T.
1 out of 5
8/31/2024
The service itself was fine. The driver that shuttled me home was rude and unsafe. The passenger with us had issues remembering her address and the driver was terrible to her. When she got out he made very derogatory comments about her. He sped…at one point he was going 17 miles over the speed limit!! I have a heavy foot too, but he was just unsafe. The final straw for me, though, was his derogatory comments about our President, even though he (the driver) was a military person. Politics should not have been discussed in the setting we were in. I am appalled at how he behaved and if he is representing the way your company is run I will be taking my business to Manhattan or Lawrence.
Carlos S.
5 out of 5
8/31/2024
Every thing good, good job
Douglas M.
1 out of 5
8/30/2024
Made an appointment for an oil change and said I would be waiting. It was two hours for an oil change and $92. I could have gone to another place and gotten out of there for half the cost in 1/6th the time, without an appointment.

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