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Real Reviews From Verified Customers

Service Center Review Summary

5 star 260 reviews 60%
4 star 107 reviews 25%
3 star 15 reviews 3%
2 star 25 reviews 6%
1 star 24 reviews 6%
Review Us
Jack M.
5 out of 5
4/26/2024
Great service advisor. Food for thought, it's hard to find great employees.
Clay E.
5 out of 5
4/26/2024
Mary was very professional and knowledgeable. Great experience!
Rick R.
5 out of 5
4/26/2024
Liz was great.
Sherri B.
4 out of 5
4/26/2024
My only complaint is how much it cost. Seems a little steep. Thank you.
Mark P.
5 out of 5
4/26/2024
Good job. Quick service.
Pamela N.
3 out of 5
4/26/2024
If you’re going to text and say one question, don’t make it two. Simple math. Everything was fine, other than survey.
DAVID P.
5 out of 5
4/26/2024
Service was very good.
Craige M.
5 out of 5
4/26/2024
Josh is always very professional courteous and thorough. You are fortunate to have him if I had a business. I would hire him.
Clint H.
1 out of 5
4/26/2024
Only frustration is taking 2 hours to complete basic oil change. Rep was fine.
Vernon K.
2 out of 5
4/26/2024
Hi. My AC is not working again. I plan to stop by after lunch. Please have my AC fixed. Thanks
Daniel F.
5 out of 5
4/26/2024
Could not ask for a better service experience. Mary did a great job keeping me updated on the status of my vehicle throughout the duration of my service. Todd and his team are the best!
Peggy D.
5 out of 5
4/26/2024
Excellent work, great customer service.
Tracy M.
1 out of 5
4/26/2024
A few somewhat minor issues that I will happily discuss with one of your representatives.
Jennifer Z.
5 out of 5
4/26/2024
Fast and friendly service. Very pleasant experience.
Lynette C.
5 out of 5
4/26/2024
She was awesome! Outstanding customer service
Abdallah H.
1 out of 5
4/25/2024
First, I was waiting from 9AM to 4PM. It's an outrageous wait time. Second, I did my oil change and they told me my tires weren't in good condition. After they replaced the tires, I went for a drive and the tire pressure sensors were not functioning properly. Then I took the car back and they said they fixed it, after I drove it again I still had the same issue.
Chelsi S.
2 out of 5
4/25/2024
I had a recall and was assigned Liz. I have had her as my representative before and she never smiles and has no personality. After the car was cleared the message still was popping up on my screen. I restarted truck and it still came up. I drove back to bay and it was like I was bothering her. She got in my truck looked at screen and turn truck off and re started. The message didn’t come back up and she got out and goes there it’s fixed and walks off. I miss skippy. He truly cared and had amazing customer service. I spent a lot of money on that truck and have been a repeat customer. I buy from you alll because of the service agreement. Not worth it going forward if that’s the customer service you have
Chris T.
4 out of 5
4/25/2024
Thanks mary!
Henry K.
5 out of 5
4/25/2024
My only thought was that the vehicle could have been washed after the service...not a complaint but Nissan dealer always includes that with each visit
Travis S.
5 out of 5
4/25/2024
thanks

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