About Blog
Login
Service Center

Real Reviews From Verified Customers

Service Center Review Summary

5 star 260 reviews 60%
4 star 107 reviews 25%
3 star 15 reviews 3%
2 star 25 reviews 6%
1 star 24 reviews 6%
Review Us
Ricky W.
1 out of 5
4/27/2024
Right front brake rotor is still bouncing tires didn't get rotated.That was a lot of money to pay for the service I got
Matthew H.
2 out of 5
4/27/2024
I will be emailing the service manager shortly with my very disappointing experience.
Steve H.
5 out of 5
4/27/2024
Great service and thorough anaysis
Kazi A.
2 out of 5
4/27/2024
It’s was very bad service I wait 4 hours
Albert B.
5 out of 5
4/27/2024
Liz was, as usual, her exceptional self! I’m completely satisfied with my experience.
Roger N.
4 out of 5
4/27/2024
Nice to have a “pro” in charge. Nicely done!
Marlene D.
5 out of 5
4/27/2024
I was extremely happy with Christian’s knowledge and all his help. I would definitely return to Cherokee Toyota for service even though it’s further away than Cobb Toyota which I have used for 27 years.
Kenneth K.
5 out of 5
4/27/2024
Great job
Cindy B.
5 out of 5
4/27/2024
Thank you for quick service.
Tyler B.
1 out of 5
4/27/2024
Josh did a good job but when I made the appointment to get my service done on my truck I was told it was going to be 45 minutes but ended up waiting almost 3 and a half hrs. Standard service shouldn’t take that long especially with an appointment made and I was trying to base my day around that time, which made me late to get my son from school.
Allie M.
1 out of 5
4/27/2024
They said I had a screw in my tire and then I should get it patched so I let them do that and I woke up this morning with a flat tire. Also, I watched yesterday while was sitting there for three hours to get my tire rotated. A kid run into the parking lot and get him by one of your drivers pulling out of the service area. It was not your employees fault because the kid did run into his car but nobody but a sales manager came out to make sure anyone was OK
Bob E.
5 out of 5
4/27/2024
Very happy with sales and service at Cherokee County Toyota!
Maurice D.
4 out of 5
4/27/2024
Liz is awesome!
Bradley K.
5 out of 5
4/27/2024
Job well done. Great service!!
Julie R.
2 out of 5
4/27/2024
I had a scheduled recall and software appointment. I was told this would take a hour but when I arrived the lobby was full. While I was waiting I received a text to upsell me on others items. I was there for 2 items only. After 2 hours the tech gave me keys when I asked what was completed. He said parts were ordered for the recall. Why wasn’t this mentioned to me prior to my appointment? I waited 2 hours for a scheduled appointment to be told the recall wasn’t completed. I asked the tech about the recall and he wasn’t knowledgeable and appeared to be guessing. Why wasn’t someone else called to explain it better. I felt like the personal touch was missing. I have been using the Canton location for 2 years and was expecting a higher level of service. When I got back in my car it smelled like gasoline which took 2 hours to get rid of. I do hope you will share this feedback with the service managers. Thanks
Mattie C.
1 out of 5
4/27/2024
Service was excellent but I need something in writing (not on line) saying what services I had a life of tired etc. I am old and don’t have a computer.
Julian G.
5 out of 5
4/27/2024
I checked in and was greeted very quickly by Joshua. He took my truck in and had the work completed much quicker than I expected. Very pleased with the experience.
Brenda R.
5 out of 5
4/27/2024
Professional and vehicle was completed in a very timely manner.
Multifamily Resources,.
3 out of 5
4/27/2024
Need a car wash and detail offer when bringing a vehicle!!!!
Peggy D.
5 out of 5
4/27/2024
Great service. Customer service counter was great.

Loading...

Service Center Address
Service Center Hours
Service Center Directions
Service Center Review
Service Center Appointment
Service Center Recommended Dealers
Service Center Article
Service Center Specials
Service Center Photos
Service Center Videos
Service Center About
Service Center Contact
Service Center Cs Thanks
Service Center Apt Thanks
Service Center How It Works
Service Center Listen
Service Center Review Sort

We use cookies to personalise content and ads and to analyze our traffic. We also share information about your use of our site with our advertising and analytics partners who may combine it with other information that you've provided to them or that they've collected from your use of other services.