Ara is very courteous and helpful. Went out of his way to make sure I was informed about all aspects of the needed repairs. A good man you are fortunate to have in your employ.
Jonathan was my service advisor. He made sure my 2021 CHR got it's scheduled service. He also asked me what brought me in. I want to buy a new battery. My CHR was dead in my garage Monday morning.I called AAA Automobile Club for a jump. They test my battery and said there was 60% left on the battery so I thought I should buy a new battery and get it installed at Bob Smith Toyota.
Jonathan called and checked in with me bought getting my Cabin Filter replaced. I wanted to do that and forgot to tell him when he was checking me in at drop off time.
When I came back to pay the cashier, Ashley & Jonathan worked together to help me wih the coupons that Toyota just emailed me this week to get me the best discount on today's work and saved me $50.
Thanks so much!
Hank is always on time very communicative and easy to work with. I really appreciate him.
I really appreciate Jaime and his professionalism. The issue with my truck has been fully resolved. Thank you!
Jaime was great! He was an excellent communicator and made sure to get my car running better than it has in years.
Jaime.hes one of the best customers services
I recently brought my vehicle in for routine maintenance at Bob Smith Toyota, and I couldn’t be more pleased with the service I received. From the moment I arrived, the staff was friendly, professional, and incredibly organized. The service advisor took the time to explain everything clearly and kept me updated throughout the process.
The technicians did an outstanding job—my car was serviced quickly and efficiently, and they even completed a complimentary multi-point inspection. I truly appreciated the attention to detail and the care they put into making sure my vehicle was in top condition.
What really stood out was the honesty and transparency. There were no surprise charges, and they only recommended what was genuinely needed. The waiting area was clean, comfortable, and stocked with refreshments and Wi-Fi, which made the short wait even more pleasant.
Overall, Bob Smith Toyota exceeded my expectations in every way. I highly recommend their maintenance team to anyone looking for reliable, trustworthy service. I’ll definitely be coming back for all my future needs
I'll be looking forward to it.
Bob Smith Toyota is the best.
Thank you for everything.
A job and service well done
Patrick is always so accommodating and his customer service is A+.
Great service will return
everyone was very nice and professional. Job done with efficiency and care
Great service today thank you very much
Greeted by a friendly face this morning. Jonathan was great. He called me promptly, to let me know my car brakes were fine. What a relief!
Very positive interaction with Greg and the service team.
Greg is welcoming and professional.He is always very helpful. Great service!
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