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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3370 reviews 71%
4 star 979 reviews 20%
3 star 95 reviews 2%
2 star 182 reviews 4%
1 star 150 reviews 3%
Review Us
Carolyn K.
5 out of 5
5/13/2025
Patrick was very professional, service-oriented and kind. I was completely satisfied with his outstanding service.
Grisha M.
5 out of 5
5/13/2025
Good and fast service with friendly and helpfull staff.
Odessa E.
1 out of 5
5/11/2025
I wanted a noise on my 2024 sequoia checked out and was told I’d have to make a separate appointment.
Barry K.
5 out of 5
5/11/2025
Thanks
Catherine E.
5 out of 5
5/11/2025
Scheduled specifically with Patrick because he ALWAYS delivers top shelf service!!!
Zabel B.
5 out of 5
5/11/2025
Thanks
Patricia G.
2 out of 5
5/11/2025
I came in for an oil change at 994 miles on the car and they performed the 5,000 mile check up.
Kim P.
5 out of 5
5/11/2025
He was great, thank you!
Ara E.
1 out of 5
5/11/2025
i have received a text that my car is ready for pickup at 3:46pm i had arrived on 4:04pm which the service area was completely closed and no one was there to help me to pick up my car. this is so embarrassing because how do you guys know how far im leaing? at least you have to giveyour customers 30 minutes wondow tocome and pickup their cars.i wont bring my car to this location anymore.
Linda B.
5 out of 5
5/10/2025
He was very professional and he did a great job. He took care of me very very good thanks for everything.
Angelica Z.
5 out of 5
5/10/2025
It’s always a pleasure to come in to Boba Toyota and bring my car. Patrick is my service person and takes care of me with a smile.
Patricia A.
4 out of 5
5/10/2025
Greg is kind and efficient. I was the ladt appointment of the day but he did not rush
Karen H.
5 out of 5
5/9/2025
Ara is very competent. Plus, he took the time to explain everything to me
Jim S.
2 out of 5
5/9/2025
The seat and every mirror were adjusted. I'm 6'10", I get they'll likely need to adjust the seat. But for driving it a couple hundred feet, can't they be trained to just move it forward, not mess with the recline and height? As for the mirrors, if they really can't back it into a space without adjusting everything, maybe don't back in? Or get a second person to help them? It would take 10 seconds to guide someone in, way longer than it took for me to try to fix it.
Sharon W.
5 out of 5
5/9/2025
Excellent at his job
Marilee R.
5 out of 5
5/9/2025
Kept me apprised of how the service was going and explained what was done.
Jesus L.
5 out of 5
5/9/2025
Yes
Martiros V.
4 out of 5
5/9/2025
I am really happy with the service that I got it was a great experience Ara is very knowledgeable with great customer service skills I really enjoyed working with him and I am definitely coming back for more services and most likely when I need a new car Bob Smith's going to be my dealer
Brandon A.
4 out of 5
5/9/2025
Persistence counts. Sorted out my issue.
Cindi O.
5 out of 5
5/8/2025
Ara was very informative about the status of our Prius, and very easy to work with. I respect his honesty and knowledge, as well as his willingness to work with us. Thank you. Cindi O

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