Bob Smith Toyota Auto Repair Service

Excellent service!

Great job

Efficient, competent, personable, professional

I trust Patrick. As an older Senior Citizen, he explains things to me. He tries to fix the problem while keeping the price affordable. I have been a customer of Bob Smith Toyota since you purchased from Hightower Toyota, and with them for many years. Thank you Patrick ????????❤️ thank you Bob Smith Toyota ????????❤️ God Bless ????????❤️???? Wishing you all a very Blessed and Merry Christmas and a Happy, Healthy and Prosperous New Year.

Hank is a gem to work with. I truly appreciate that he cares about his customers. Thank you

From a fellow bald guy. Patrick is the man!

He is very nice and polite I am very happy to work with him thank you again

Jaime is always friendly and efficient!

Gracias po su amababilidad y cortesia

Patrick is friendly, caring and professional. He makes me feel my business with Toyota is important.

Very attentive

Left a voicemail asking for a callback and never was called

It would have been nice if instead of repeating over and over again that there was nothing that he could do to look up my warranty information, the information had been given to me that I needed to call the dealership I got it from to get the information. Instead we went in circles and it felt like I was being mansplained. And it wasn't until I called after I had already left when I found the information in my actual lease and asked specifically what I needed to do that I finally got an answer that was useful. It felt very much like if I were a man that conversation would have gotten differently. Luckily for you all, as it turns out, I have to go to another dealership for my warranty extension so I won't be back anyway. Also, it would be great if you need to keep my car all day for a recall and my work is not within the mileage for the Lyft service that you provide a free rental car or allow for a longer Lyft journey. I can understand if it were not for a safety recall and was for a service; that's on me. But a recall is on Toyota and I should not have to pay to get myself to work when you need the car all day and you can't do it on a Saturday.

I love that Bob Smith Toyota is so close to my home. And I love even more than all of the staff there was just nice. Much appreciated!

Very very helpful and nice to work with ????????

fast

Outstanding services and above services from my adviser jaime

Good work.

She was very helpful.

Good job, as always. Hank applied current discounts too.