Service Center

Real Reviews From Verified Customers

Jody S.
2 out of 5
7/26/2024
The communication for services needing immediate attention was confusing this time around because you included the very optional catalytic converter shield. Because of that “recommendation” I was worried that maybe the integrity of my catalytic converter had been tampered with. That was not the case at all, you just wanted to sell shields by heightening the urgency. I did not appreciate that. Also, in the past when you have “disinfected” the engine for rat droppings (e.g. power wash) your team has not done a thorough job and I let Ara know of my disappointment but nothing was ever done to rectify the situation. Thanks.
Tracy C.
5 out of 5
7/26/2024
Happy to help! You all take great care of my little Prius C, which giv s me confidence that my car is running well.
Nancy P.
5 out of 5
7/26/2024
Greg is always friendly and on top of things.
Edita M.
5 out of 5
7/25/2024
My sincere thank you to Hank Fairchild for exceptional service and great job done.
George A.
5 out of 5
7/25/2024
Thank you Bob Smith Toyota crew, guys are very caring & top of the job needs to do, Also I like Ara Zargarian to follow up with me on every step on service I need , thanks again & GOD BLESS!
Anait L.
4 out of 5
7/25/2024
Everything was fine. Thanks Greg????
Philip L.
5 out of 5
7/25/2024
ARA is a great man. A professional and attentive to the needs of my car. Keep up the great work. I live in Glendora and this is the reason I come to Bob Smith because of the outstanding hospitality beginning with Mike and Pete Smith , Jesse Barraza and ARA. Thank you for your hospitality. God’s blessings to you and your family…????????
Emma S.
5 out of 5
7/25/2024
Patrick is highly professional, knowledgeable, efficient, and very courteous. Thank you, Patrick, for a job well done!
Dorotha F.
4 out of 5
7/25/2024
Our experience with Bob Toyota and aura was the best that could be expected and more thank you. We will continue doing business with Paul Smith Toyota as we have in the past with two other vehicles that we have bought there.
Eric P.
5 out of 5
7/24/2024
Hank and the team were fantastic! Very informative and helpful, got repairs done quickly.
Marta S.
5 out of 5
7/24/2024
Always the best service reliable, friendly, informative re next needs or service, fast.
Cesar E.
5 out of 5
7/24/2024
Great customer service
Andreas E.
5 out of 5
7/24/2024
Ara is very professional, knowledgeable, outstanding customer service,I’m very happy and satisfied from Mr. Ara Zargarian.
Andrea C.
5 out of 5
7/24/2024
Greg is knowledgeable friendly and attentive and helped me get my car back quickly.
Diana J.
5 out of 5
7/24/2024
Friendly and professional,
Jill A.
5 out of 5
7/24/2024
Excellent service
Beatriz B.
5 out of 5
7/24/2024
Service was fast,courteous, with quality and with a little discount for retired seniors. What a blessing! Thank you!!! B.Bugarin
Brett W.
5 out of 5
7/24/2024
Really appreciate the speed & communication that I recieved. it was a pleasure to work with all of you. thank you!
Warren M.
1 out of 5
7/24/2024
I had to wait over 30 minutes for my paperwork so I could pay for my service. My car was done
Janet S.
2 out of 5
7/23/2024
Very over priced estimate for changing cabin air filter. Can do it myself much cheaper.

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