Service Center

Real Reviews From Verified Customers

Keith O.
2 out of 5
7/30/2024
While we were satisfied with the diagnosis and repair of our brakes, when we dropped off the car, we were told it would take about an hour to get a diagnosis. Four hours later, we called to find out the result. After authorizing the work, we again called about 4 hours later to get an update. We appreciate communication that keeps us informed--it adds to our confidence of the service team.
Loren P.
5 out of 5
7/27/2024
Great service, as usual!
Katya K.
5 out of 5
7/26/2024
Thank you so much!!
Adrienne K.
5 out of 5
7/26/2024
The manager was wonderful and provided the best service I have received anywhere in a long time, including staying late so I could pick up my vehicle. Thank you!
Anita D.
4 out of 5
7/25/2024
Thank you for making it easy to make the appointment. Thank for the excellent service in a reasonable amount of time. Thank you for the nice waiting area, the thorough introduction to the Prologue in the showroom by Zander as we waited, the humor & good communication by Bob, and the great service by Vyn. And, finally, thank you for the reasonable cost.
Mariya R.
5 out of 5
7/25/2024
Good job
Lyle H.
1 out of 5
7/24/2024
I was told when I bought the car, that you’d wash it at no charge when I had anything done to it, or just if I needed a wash. Just paid you folks 170 dollars for service, which seems fairly steep and in two years, my car has never come back washed. Always a reason, either too cold, no help… I could go on but I won’t. You folks are awesome otherwise, but if and that is more like when I update our vehicles I’ll come to you. But unless you are going to honor what is said… don’t make promises.
Victor R.
5 out of 5
7/19/2024
JA was polite and professional. I appreciated that he informed me of the estimated wait time for my car service as it helped plan my day.
Madonna M.
5 out of 5
7/19/2024
Very friendly & honest
June R.
5 out of 5
7/18/2024
Always helpful and plesant
Tammy K.
4 out of 5
7/17/2024
Tammy
Evelyn V.
5 out of 5
7/16/2024
Love the service and high quality customer service everyone in the dealer
George W.
1 out of 5
7/14/2024
My appointment was for 8:30,they didn't get to it until 9:15. Instead of a wash I asked if they would spray the dust off my motor. Didn't happen. Very disappointed
Chuck K.
5 out of 5
7/13/2024
Excellent customer service, friendly and knowledgeable. I will be back for my next service!
Rudi S.
4 out of 5
7/13/2024
It was in and out like they said the waiting was nice and everybody was supper nice!!!!
Abby K.
5 out of 5
7/12/2024
Thank you..i do enjoy chatting with your staff great people.
Grant G.
4 out of 5
7/12/2024
Great service, no suggestions.
Krishnan V.
5 out of 5
7/10/2024
I received great support from Jaime and the service team. John also went out of the way to troubleshoot an issue with the car seat (after-hours!) Thank you all so much !
Lisa M.
5 out of 5
7/10/2024
Friendly, polite, and helpful
Pascaline M.
5 out of 5
7/10/2024
Honda of Walla Walla is the best and the team are really friendly and they are doing their job awesomely ????

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