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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1091 reviews 61%
4 star 385 reviews 21%
3 star 42 reviews 2%
2 star 145 reviews 8%
1 star 137 reviews 8%
Review Us
Angel Y.
5 out of 5
4/18/2026
Positive experience. Everything was clear, efficient, and well organized.
Daniel G.
4 out of 5
4/17/2026
Professional service. Identified problem and addressed it promptly. Thank you!
Brianna G.
5 out of 5
4/16/2026
Thank you for identifying the problem and fixing it promptly and professionally.
Pete T.
4 out of 5
4/16/2026
Service was prompt and professional and my original concerns with my vehicles performance were thoroughly addressed and resolved. Thank you
Lois G.
5 out of 5
4/15/2026
Thank you!
Mona P.
5 out of 5
4/14/2026
I appreciate the professionalism.
Edward B.
3 out of 5
4/14/2026
The service was great. However, the price of an oil and filter change is $20 higher than Masterlube even with a $20 off coupon so I'll continue to evaluate the value added for the extra service at a dealership vs. the extra cost.
Shelley M.
5 out of 5
4/14/2026
Marqus was awesome start to finish. Thank you so much for getting me home in the loaner and the great communication about my Ridgeline! Much appreciated!
Oscar O.
5 out of 5
4/12/2026
Marqus is very efficient with good customer service and professionalism. He fixed my car quickly and with good explanation. I highly recommend him.
Carla K.
5 out of 5
4/11/2026
He was really great and gave me lots of information that I really needed. He had great coconserveration to help through the process of the extra needed stuff I needed to do. He was awesome.
Joshua W.
5 out of 5
4/11/2026
Really great staff and very professional and helpful with all my needs i will only come here to get my oil changed
Micaela J.
4 out of 5
4/10/2026
Its been a great experience since I got my car. From sales to service, all those that I've talked with have been wonderful. Marqus made sure I didn't have to go through any unnecessary expenses the way other places would. I owe m gratitude to him
Rachel C.
1 out of 5
4/9/2026
I have NEVER in my many years of bringing my 09 Civic been treated this way. When I addressed it—apologies were made, but then at checkout I was reminded about how inconvenient my request or needs are. On top of not even getting an accurate diagnosis (and paying $160 for that) for how to repair my vehicle—-Very disappointing!
Judith G.
5 out of 5
4/8/2026
Marqus did a wonderful job of keeping me informed every step of the way. Thank you
Mark K.
5 out of 5
4/8/2026
Communication skills was good
Susan T.
3 out of 5
4/8/2026
My car feels refreshed. New oil, new battery, new brakes, tires rotated, and washed. We are happy!
Amanda M.
4 out of 5
4/8/2026
Repairs were explained well, I was able to use a loaner car to not have to miss work, and the car was ready earlier than expected! Great experience!
Daniel E.
5 out of 5
4/8/2026
Great service, completely in a timely manner.
Crystal L.
5 out of 5
4/7/2026
Marqus always does a great job and several of the ladies that come in to service their cars love him so much. He deserves a raise for a job well done.
Craig A.
2 out of 5
4/4/2026
To young and immature . He just makes stuff up. I kept being surprized, “I can’t believe he just told me that”. . “I am not coming back.” Those were my words to myself both times I when I left there. Service managers are the interface to the dealership. Not impressed with either representatives. For example told me credit card companies charge a 6% and we pay half of that or 3% and you pay the other 3%. Not true the average “swipe fee” or processing fee per transaction is “1.5% to 3.50”. And the overall cited avaerage fee is 2.3% to 2.4%. Underriner is making money on credit card charges. Love my Honda bought it new from you. But not coming back. All the best

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