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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1091 reviews 61%
4 star 385 reviews 21%
3 star 42 reviews 2%
2 star 145 reviews 8%
1 star 137 reviews 8%
Review Us
Lonnie N.
2 out of 5
5/1/2026
The service and personnel were great but I think that you should let people know about the service charge for using a credit card for payment before hand so the person has a chance to get another form of payment and avoid the charge. If it was posted I did not see it. Thank you.
Joanna H.
5 out of 5
5/1/2026
Thank you Marcus for your professionalism. I had a very positive experience with you, and I will be returning.
Steven E.
5 out of 5
5/1/2026
Very professional!
Carmel L.
1 out of 5
5/1/2026
This time and last time we were in it appears we are charged For rotating the tires? I was under the impression that when You buy the tires there you get a free rotation. Am I wrong? Date 4/30/2026 10 am appointment. Carmel L
Kathy H.
1 out of 5
5/1/2026
Have you found my spare fob? Otherwise I was happy with your service.
Kimberly W.
4 out of 5
5/1/2026
**** went above and beyond on the service of my vehicle. Great customer service! Thank you because it is quickly becoming a dying art! Well done ****.
Jeffrey W.
5 out of 5
5/1/2026
Very good experience
Janice K.
4 out of 5
4/29/2026
I know less paper is a goal nowadays. For me I would have like having a printout of the warranty on the tires and info about the tires. Being able to read the info and keep it in the car would be easierfor me. Otherwise I'm very happy with the service I received for my car.
Coleman M.
4 out of 5
4/29/2026
**** always makes sure that I understand what is necessary to get my vehicle in great dependable shape . I drive away with confidence that my car is reliable for my travels.
Darlene O.
5 out of 5
4/29/2026
Yes job well done. Thank you
Emma D.
4 out of 5
4/29/2026
**** Jones is an excellent communicator. I called last-minute on Monday to see if I could get my vehicle serviced same-day at Underriner Honda. **** helped me schedule the correct services and kept me apprised continuously throughout the time I was at the shop. I really appreciate the time, effort and care the crew at Underriner Honda took to make sure my vehicle and myself were taken care of.
Dan S.
3 out of 5
4/27/2026
Marcus is going to be great in time. When trying to determine what my Acura issue was, they determined it was the AC FUSE RELAY, when he told me he said $49, but at checkout it was $207 including diagnosis. He should have mentioned that. He'll be fine, communication is key.
Harry L.
2 out of 5
4/26/2026
When you did your multi point inspection to find out that my air filters needed to be inspected . You had to pull them out to check them. You would have had to put them back in if I would had said no. So I had them replace and got a $55.00 service bill to put them back in. Doesn’t make sense to me. I did argue just paid it and left. Marcus was very good and kept me informed.
Pamela S.
5 out of 5
4/25/2026
Marqus was very thorough in his explanatuon with my questions regarding other things that might need attention with my vehicle. Im pleased with the way I was treated at the service department with the recalls. If I purchase another Honda, I will definitely consider Underriner Motors. Thank you!
Ian R.
5 out of 5
4/24/2026
**** did a great job and was clear and concise in his communication throughout the service.
Dale H.
4 out of 5
4/23/2026
Did you find a pair of slippers that may have been mis placed when you washed my good looking pick up??? Thanks, Dale H
Maria C.
5 out of 5
4/22/2026
Service advisor was great to work with
Theresa G.
5 out of 5
4/22/2026
Service was quick and efficient, staff was very nice
Alnor M.
4 out of 5
4/21/2026
**** is an excellent service communicator and he understands his customer needs deeply. I recommend him for the best whatever the company offers him. And an awesome person too.
Mark S.
5 out of 5
4/19/2026
Marqus took care of everything. Very satisfied.

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