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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1058 reviews 61%
4 star 365 reviews 21%
3 star 41 reviews 2%
2 star 140 reviews 8%
1 star 134 reviews 8%
Review Us
Shelley B.
5 out of 5
8/5/2025
Great service!
Hollie T.
1 out of 5
8/5/2025
Issue wasn’t resolved. We asked them to fix a plate/splashguard that was left hanging /dangling and look for a leak after recent oil change. No leak was indentified and the plate wasn’t fixed upon picking it up.
Ben J.
1 out of 5
8/3/2025
Sunroof still leaks. Seat belt sensor still broken. Radar still malfunctioning & throwing error messages.
Dean H.
5 out of 5
8/3/2025
Marquis is a great person and a great employee-give him a raise
Carrie G.
5 out of 5
8/2/2025
Marquis was friendly, polite, and knowledgeable. I he seemed to genuinely care about taking care of the customer and the issues with my car.
Bill S.
1 out of 5
8/2/2025
Mark said that they didn't have time to rotate the tires on my oil change multi-point inspection. I was wondering if I could come and at the opening of business tomorrow morning and get them rotated. It was suggested during the multipoint inspection. Thank you
Lonnye F.
2 out of 5
8/1/2025
Overall service was great! Unfortunately, the reason we initially came in was for an oil change. I noticed a few days after the service was done that the oil level of our vehicle was still at 50% and should’ve been changed back to 100%. I left a voicemail from Marquis but have not heard back yet.
Patrick K.
5 out of 5
8/1/2025
The service was excellent and the work was thorough and everything was explained to us
Tami S.
4 out of 5
8/1/2025
**** was wonderful! Courteous and upbeat! The tech got right to the job when the part came in and I was back in my car. The drivers were nice as well and came to get me quickly. All around great job. Thanks **** and team!
Constance P.
5 out of 5
7/31/2025
Marqus was great
Steve M.
4 out of 5
7/31/2025
Very helpful on a walk in issue with our vehicle. Explained what needed to be checked and repaired. very personable. Great service advisor - kudos to ****
Richard H.
5 out of 5
7/31/2025
Good work!
Dennis M.
5 out of 5
7/31/2025
I have always been very appreciative with the service and staff at your service center. Don't tell any of the others, but **** was probably one of the most professional and communicative staff I have ever had the pleasure of working with there. Dennis M
Mary M.
4 out of 5
7/31/2025
I’ve been valued customer for years with Underriner motors, and I sincerely hope that my problem has been solved. Being 80 years old and completely having to take care of my car myself, it has been a challenge.
Alynne F.
5 out of 5
7/30/2025
**** was great to work with. He kept me informed through the process and worked to get my car repaired and ready to drive again.
Ronald M.
1 out of 5
7/30/2025
The labor charge for replacing the cabin filter seemed excessive.
Daniel S.
5 out of 5
7/30/2025
Great service. Thanks 5star
Gwen G.
5 out of 5
7/30/2025
Service was wonderful. Thank you
Pete T.
4 out of 5
7/30/2025
Mechanical problems which I vaguely described were accurately and promptly identified and repaired. I was impressed with Scott's courtesy and professionalism and would readily recommend Honda repair service to friends and family.
Tana F.
4 out of 5
7/29/2025
Everything was fine. Thanks

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