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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1091 reviews 61%
4 star 385 reviews 21%
3 star 42 reviews 2%
2 star 146 reviews 8%
1 star 137 reviews 8%
Review Us
Arlene F.
5 out of 5
1/27/2026
Excellent service. Thanks to the teck and all of Marcus' team.
Coleman M.
5 out of 5
1/24/2026
**** and Treven were attentive to my whole vehicle condition. Ad a result , I am confident that I will be safe on my travels.
Greg L.
4 out of 5
1/23/2026
Wait time much better tan last visit.
Kylie W.
5 out of 5
1/23/2026
Marcus was amazingly helpful and made our experience extremely pleasant and efficient.
Sherry H.
5 out of 5
1/23/2026
As always…great service!!
Brad S.
5 out of 5
1/20/2026
I enjoyed working with **** Jones. He had a very pleasant demeanor and communicated well as the repairs progressed.
Paul M.
5 out of 5
1/18/2026
Everyone was courteous and knowledgeable about the service of my vehicle. Thanks again, Paul
Timothy M.
4 out of 5
1/17/2026
Quick installation of new car optional day/night mirror. Frie day and helpful staff.
Tammy R.
5 out of 5
1/16/2026
He is great at his job!
Theresa B.
1 out of 5
1/16/2026
I felt that the service was a little over there riced and there was no cleanup no of the inside of the vehicle. Care for my automobile which I have bought from Underriner for the past three to four vehicles is getting too expensive and I don’t get any coupons anymore for discounts on service.
Alexis C.
5 out of 5
1/15/2026
Very professional!
Holly H.
4 out of 5
1/15/2026
I was pleased with the buying aspect of the vehicle. I am disappointed in the mechanics department.
Regina G.
2 out of 5
1/14/2026
I checked in at 9:57 for an oil change and waited in the lobby. I checked in with staff at 11:45 to see how much longer it would be. I was told by staff that they coded wrong, they coded it as a hold. They apologized and stated they would get it done as quickly as possible. If my vehicle wasn’t under warranty for oil changes I would take it elsewhere. This isn’t the first time I’ve experienced this at this service center.
Neal A.
5 out of 5
1/14/2026
**** is an excellent customer service representative. I look forward to working with him again.
Shirley B.
5 out of 5
1/14/2026
It puts my mind at ease for you to do the work on my car.
Trudy C.
5 out of 5
1/14/2026
**** was wonderful to work with.
Michelle K.
5 out of 5
1/10/2026
Marqus has a warm and welcoming personality. He is easy to talk to as a customer. Makes you feel welcomed and gives you time to talk and ask questions. I really appreciate his customer service and the way he treats and looks after customers.
Justin B.
5 out of 5
1/10/2026
**** Jones is great. He was an absolute pleasure to talk to and kept me updated with exactly what my vehicle’s status was
Maryjane B.
4 out of 5
1/9/2026
Your employees should ask immediately if u have a extended warranty. I think it would save alot of time on both parties.
Elizabeth R.
5 out of 5
1/8/2026
Marwus was very customer friendly. my experience was quick service and I was back on the road

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