Tyrel was very accommodating and polite.
Quick and friendly service
Bonnie was absolutely professional, kind and a welcome pleasure to talk to. Very knowledgeable and informative. Way to Bonnie!! Keep up the great work!!!!
Bonnie was excellent and service was prompt. Incomplete is finding how/why auto function of front wiper works less than 25% of the time. Hopefully Bonnie will pursue.
My display that has Bluetooth has been glitching when I listen to music and I have told them a few times and they keep telling me that they can't find anything wrong. I feel that if I pay for an extended warranty that covers that display that everything should be done in order to remedy the situation. However I do really like the people that work there they are very kind and patient with me. Now they tell me that I have to use a cord to use my Bluetooth which to me is not Bluetooth at all it's old school stereo. What is the use of Bluetooth if I cannot use it?
Bonnie and Bryaan are the best!
I wish he would have mentioned the surcharge on credit card, I would have paid in cash. Price to fix was excessively high, since I thought the air conditioning problem was fixed last year!
Friendly staff and helpful! Thank you!
I am disappointed in the lack of communication and knowledge of your staff
Engine light came on my husband has that thingy that yells u what's wrong. It said transmission sensor. The 1st time I talked to Matt he just got back from lunch... being in retail, when I get back from lunch..yea I need a nap so conversation was good. I had a appointment 3-22 1 pm.
Well it wasn't good news but they offer financing... Was going to call for update n got a text that my car was finished whoo hoo!
There was a box in my car but had things to do..
Turns out it's a steering wheel lock...thanks Matt!
You guys are always great! Thanks for everything. Cheers!
Had to go thru alot to get a 4 year warranty battery replaced on a 1 year and 2 month old Volvo.we have purchased 4 new Volvos...from Underriner there won't be a 5th
Fantastic service! Bonnie is a rockstar bridge between the service center and the customer keeping all communication clear, accurate and prompt.
Unsatisfied interaction with the service representative over his misrepresentation of the services that were provided.
I would really like to send a big thank you to Bonnie. She was inviting, personable and gave ultimate customer service. I have felt well taken care of in every step of the process. Thank you to all the Underriner staff!
None at this time. A good job done.
I appreciate how fast they tried to get me through but this is the 2nd time I've left there with dings in my brand new car. I think it's coming from the carwash.
I really appreciated that Bonnie was kind, communicative, and thorough. I didn't feel like I was left wondering about pricing, timing, or what was going on. Even when she didn’t know about something that I asked her, she found out for me. Thanks so much!!
Social