Tammy was wonderful to work with. She was professional, very responsive and knows her business!!
Courteous and very professional and explained all that was inspected and work performed.
My experience was outstanding! Thank you
I had a great experience, appreciate it!
Blessings this Easter to the entire Volvo Service and Parts crew that always treat me as a highly valued customer and friend. Thank you all!
We had decided to never return to the dealership which sold us both our Beetle and our Atlas. They had disappointed us several times in our dealings with them. When your company purchased the Volkswagen franchise, we decided to give your dealership one chance to see if you could do a better job than the other guys. I am happy to say that the quality of service we received exceeded our expectations. A potential misunderstanding which could have been a problem for us was resolved in our favor before we even knew about it. We were treated well by everyone, and we definitely will be returning for service in the future. Thank you and especially thanks to the employee who took care of us so well. (He didn’t have any business cards yet, so unfortunately we don’t know his name.)
Jackson & the maintenance employee determined that I did not require an oil change for my car. I told him I had gotten a notice that I did need one. He checked the details concerning oil changes and found that I was getting notified way sooner than required. They updated the information for oil changes and set me home without having to pay anything.
My only complaint is that you sent the information that I need a filter change after the service was done. If you had sent it earlier, I would have been able to have my filters replaced
Jackson Stading went over and above…he even helped transfer my small grocery pile. Wow. Thank you Jackson. You truly know customer service and I appreciate you!!
They didn't align one of the tires properly. We were halfway home -to Bozeman - when we felt it wobbling and had to pull to the side of the highway to fix it. I called and they said they would waive the service, but obviously this was a huge safety issue.
Mike was able to squeeze me in to repair something I couldn’t drive without in the deteriorating weather conditions
Very forward and up front
Jackson was super nice! I’m so thankful he still took my car in to get fixed even though it was close to closing time!
Jackson was extremely professional and kept me update on the status of my vehicle. He communicates extremely well. He ran around helping multiple customers and answering phones. His work ethic was very professional. I will be back because of him!
When i picked up my vehicle, i was told i had an oil leak. Never had any signs of an oil leak before. After getting my oil changed, i drive straight home and park my car in my garage. Next day, i open my garage door to get in my car and see a very large amount of oil all over my garage floor. . i am very upset. It is not safe to even start my vehicle.
Good service. I particularly liked the guy that helped me. Thanks
I was originally quoted 90$ for an oil change. They did not know my car was a diesel. That oil change is 150$. Buy they kept there promise and only charged me 90$. That was awesome of them.
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