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Real Reviews From Verified Customers

Service Center Review Summary

5 star 903 reviews 56%
4 star 351 reviews 22%
3 star 54 reviews 3%
2 star 157 reviews 10%
1 star 140 reviews 9%
Review Us
Cora A.
5 out of 5
3/1/2025
It was expensive, however everyone was professional, courteous, and efficient. Thank you !
Mitzi R.
5 out of 5
3/1/2025
Great work as always. Thank you.
Paul J.
5 out of 5
3/1/2025
Fast, efficient and professional.
Michael O.
5 out of 5
3/1/2025
Jackson was very professional, helpful and a pleasure to deal with.
Frank S.
1 out of 5
2/28/2025
After a couple weeks, the lightbulb light comes back on in the car and it feels like they just cleared the error code instead of actually fixing the issue which I feel is something wrong with the right headlight that was recently installed at the underriner body shop.
Opapo L.
4 out of 5
2/28/2025
She was awesome! Today was my last appointment as I’m relocating with my job. We have our opportunities with communication and overall, she does a fantastic job. Keep up the great work.
Emily J.
5 out of 5
2/28/2025
Thank you:)
Tim E.
2 out of 5
2/28/2025
Bonnie was very professional and helpful, one of the best service person that I had the opportunity to work with. The reason I wasn’t total satisfied is after washing the car they didn’t dry it sufficiently, I have water spots on the hood and sides of my black car that are not coming off. Let me know how we can resolve this.
Joshua F.
5 out of 5
2/27/2025
Very happy with today's visit at Underriner and the service provided by Bonnie. Thanks so much!
Robert P.
5 out of 5
2/27/2025
All good
Terri M.
5 out of 5
2/26/2025
Bonnie was great and the service was excellent. Thanks for washing my car,too. I appreciate it. It's a wonderful feeling to know my car and I are in such good hands. Thank you!
William P.
5 out of 5
2/26/2025
jackson was very friendly and helpful
Diane A.
5 out of 5
2/26/2025
Fast efficient service. Friendly
Phillip W.
4 out of 5
2/26/2025
This was the best experience I’ve had with a dealership. I was impressed with the fast turnaround and Bonnie has great customer service skills. I will be making Underriner my first choice for my GTI’s maintenance. Thank you Bonnie.
Clara H.
5 out of 5
2/25/2025
Happy with the work done on my car!!! Thankyou for your service!!!!
Meaghan F.
1 out of 5
2/25/2025
They ordered the wrong parts so I was unable to complete the service and had to drive 5 hours for my appointment so I was very disappointed
Mauro B.
5 out of 5
2/22/2025
Always a great job performed by a great team. Oil change done swiftly and even got a washed car. Thankyou very much!!!
Hope B.
5 out of 5
2/22/2025
Bonnie was fabulous!
Charolotte T.
4 out of 5
2/22/2025
A bit late starting on the service. But they did warn us that they were running behind
Billy M.
4 out of 5
2/21/2025
Bonnie was pleasant, professional, and problem solving. Even though, it was last minute, she checked with staff and helped me meet She’s worth a raise and promotion.

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