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Real Reviews From Verified Customers

Service Center Review Summary

5 star 928 reviews 56%
4 star 361 reviews 22%
3 star 59 reviews 4%
2 star 168 reviews 10%
1 star 145 reviews 9%
Review Us
Michael H.
5 out of 5
10/9/2025
Bonnie was great and very helpful
Daisy C.
5 out of 5
10/9/2025
Very satisfied as always, my car always looks nice when I pick it up. Thank you so much!!
Donald M.
5 out of 5
10/9/2025
Underriner Motors is always awesome!
Rick M.
5 out of 5
10/8/2025
I was very grateful my car could be serviced quickly without an appointment.
Amber H.
5 out of 5
10/7/2025
Thank you for getting my car in as soon as you did !
Joelle F.
3 out of 5
10/7/2025
Got the door put on the gas tank area. I am still not seeing it lock and wonder if the previous owner disconnected the wires to lock the door. We can check that out when I come in for the annual evaluation. Please let me know when that should be scheduled. Thanks for your great customer care!
Janet K.
5 out of 5
10/7/2025
Thank you for the good help.
Joanne S.
5 out of 5
10/7/2025
I know I trust the best service for my vehicle at Underiner
Michael K.
4 out of 5
10/4/2025
I had a no notice issue with my tires She was very helpful in taking care of my problem
Walter B.
4 out of 5
10/4/2025
You used to wash our vehicle, which was nice.
Rebecca A.
4 out of 5
10/4/2025
Bonnie kept us informed and helped us with a difficult breakdown with our car. We were lucky to have stopped at Underriner looking for service.
Shannon G.
4 out of 5
10/4/2025
Bonnie is extremely professional and knowledgeable. Enjoyed my experience with her. She was also very timely in returning my call when scheduling appointment.
Randy And.
5 out of 5
10/3/2025
Jackson was very helpful and professional. I like him!
Karen G.
5 out of 5
10/3/2025
All the service personnel are great to work with.
Virginia O.
5 out of 5
10/3/2025
Staff were helpful and courteous. They went out of their way to assure I Was satisfied.
Unlinked U.
5 out of 5
10/3/2025
Jackson was very knowledgeable and informative about my vehicle. He has excellent customer service skills! I will definitely be returning.
Catherine C.
1 out of 5
10/2/2025
I was sent a recall notice from Volvo. I called Underriner to ask about it and they said it wasn't something that could be done over the air waves and that I needed to bring it in. I was experiencing some of the symptoms that they talked about in the recall notice. I live in Bozeman so I made an appointment and then drove over two hours in construction traffic and waited an hour and then was told there were no updates and my car was ready to go. I took 5 hours out of my day, put 400 miles on my car and spent money on gas for absolutely nothing. So...no, I am not satisfied. There has to be better communication than this. I wasted an entire day for nothing.
Unlinked U.
5 out of 5
10/2/2025
Excellent service writer
Lourdene S.
5 out of 5
10/1/2025
Always a fine experience and a well outcome , Bonnie and team are the best.
Kristi L.
5 out of 5
10/1/2025
Your staff are knowledgeable and did a great job. Thank you!

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