All went smoothly and indidy have to wait long. I always appreciate that you wash my car! Thanks . Everyone I’m encountered was friendly and courteous..
Thank you for finally getting rid of that squealing for me. Appreciate it so much!
Bonnie was my advisor not tyrel.
Fast and efficient service. Very polite and with a smile!
Bonnie was excellent! Also my car had some damage with the car wash and it totally got fixed. Thanks for getting rid of AI. I hated it.
Heather
I had an appt scheduled for 1:30, my car sat in front of the doors for an hour before it was moved. All together this process took 2 hours. All I had done was an oil change. It should not take 2 hours for this to be done.
Customer service was excellent and very thorough.
3 hours for an oil change and tire rotate, no other services, with an appointment, is disappointing to say the least. I had scheduled appointments that I thought a 3.5 hour window following the oil change would be sufficient for, and I ended up being late due to the extended oil change. If I had known it was going to be this long, I would have tried to reschedule.
Then, when my car was finally finished and turned back over to me, the seat wrap, floor protector and service tag were all still in my car, so I had to remove them prior to leaving.
I understand that some things happen beyond a businesses control, potentially resulting in a service interruption, but this whole service visit was a disappointment and should be unacceptable to a manager.
No problems..quick and thorough. Thanks
Fast, easy, and friendly service. Car was done in good time, care taken to keep my vehicle clean and the exterior wash was a bonus!
Professional, prompt, friendly
Your service department is great. Your sales department needs a lot of help.
No one in sales was willing to help us figure out the fingerprint feature in our car.
It’s almost impossible to talk with someone in the service dept to make an appt and, while you can leave a voice mail, they never-not once-return my calls.
Michael helped me originally to get an appointment. Bonnie took over, the tech and Bonnie took care of the warranty issue seamlessly. Thank you.
Excellent service. Wonderful outcome. There is a reason I only use Underriner.
Tyrel took it upon himself to make a list of clients that needed recall services- he knew the supplies were coming in slowly and not in large quantities. He took my name down back in April, and followed through with his word when he said he would contact me as parts became available. He’s truly been a pleasure every time I’ve been into Hyundai.
Efficient, professional and friendly
Please do contact me - the window work is messy on the right rear passenger side.
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