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Real Reviews From Verified Customers

Service Center Review Summary

5 star 149 reviews 50%
4 star 75 reviews 25%
3 star 11 reviews 4%
2 star 29 reviews 10%
1 star 33 reviews 11%
Review Us
Larry M.
4 out of 5
5/17/2024
He treated me very well. Very personable. Offered me many extras, and when I declined, he was very professional about it. I will be back. He's a good one, don't let him get away!!
Michael K.
4 out of 5
5/17/2024
Joshua took my concerns seriously and made me sure that my car was okay
Angela W.
5 out of 5
5/17/2024
Polite and helpful.
Ruth H.
1 out of 5
5/16/2024
I heard the service personnel talking about me. I don't know if they nee I could hear them talking or if they didn't care. I was told they couldn't get thru to the warranty company and that my warranty had expired. I was told that alot of these warranties aren't very good and I should go over it with a fine tooth comb. I drove 200 miles and didn't my car looked at. I have purchased 3 NEW cars and 1 used from underrhiner. This car was not purchased there is that why it was poor customer service?
Kelly T.
4 out of 5
5/16/2024
Thank you ????. I also had the mechanic that worked on my xc60 and ask if things were working properly. The service today I felt was a team effort and Joshua has been with Underriner for three years and provided good service with genuine feedback, service and information.
Ray C.
5 out of 5
5/16/2024
Great
Jeana L.
4 out of 5
5/16/2024
Jackson is always helpful and kind. I appreciate hm and the amazing folks there. From Scott Ostrum who sold me my car, yo everyone in maintenance, I have been really impressed.
Kathryn M.
5 out of 5
5/15/2024
Very friendly, knowledgeable and price was competitive.
Ellen L.
5 out of 5
5/15/2024
Thank you so much!
Tamara B.
5 out of 5
5/15/2024
Very Good! Thank you!!!
Kristen G.
4 out of 5
5/15/2024
I don't trust people with my car because I have had them forget stuff a lot. But I found Jackson and whoever worked on my vehicle superior to what I have had in the past. It was a pleasant surprise also that they washed it also!!!! Not only there was that but a mechanic came in and filled the water bottles and gave me one without asking. I'm beyond impressed and will be recommending you guys. Thank u
Janet L.
5 out of 5
5/14/2024
Really appreciate associates like Joshua Treat. So pleasant, kind, caring and honest. A person with ideas on how to fix things. I also like others there Thank You
Scott T.
5 out of 5
5/11/2024
Very pleased with all the help .
Randy And.
5 out of 5
5/11/2024
Good job!
Colette G.
5 out of 5
5/11/2024
Tanner was very helpful and cordial. We very impressed with his thoroughness and made sure we were well informed. He did an amazing job. Thank you very much.
Julie T.
5 out of 5
5/10/2024
He just made it easy! I appreciate that type of service!
Kara L.
5 out of 5
5/10/2024
My service tech was AMAZING!! 10 stars. So kind and helpful
Julie S.
5 out of 5
5/10/2024
The service at Underriner Motors is unmatched! So grateful for all of you!
Stephen S.
5 out of 5
5/10/2024
Good customer service
Brent V.
5 out of 5
5/9/2024
Good communication

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