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Real Reviews From Verified Customers

Service Center Review Summary

5 star 928 reviews 56%
4 star 361 reviews 22%
3 star 59 reviews 4%
2 star 168 reviews 10%
1 star 145 reviews 9%
Review Us
John S.
5 out of 5
10/31/2025
Great service great staff!
Elma C.
1 out of 5
10/31/2025
The rear wiper was bent back and broken. Shuttle was 45 min late.
James M.
4 out of 5
10/31/2025
Bonnie was great as usual !! Hardest Job in the dealership!!
Michael L.
4 out of 5
10/31/2025
I changed my mind about the services I wanted. She was very kind, not at all put out. My vehicle was still ready on time.
Rebecca M.
5 out of 5
10/30/2025
Courteous service, helpful with the lady who came out to the car with me
Eddie R.
4 out of 5
10/30/2025
Welcome
Adam A.
4 out of 5
10/30/2025
Bonnie was absolutely wonderful. She was SO understanding to my concerns, and honestly, was also SO receptive. Just a genuine individual that exhibits compassion and empathy. If she didn’t work for you, I would hire her immediately at my company!
Marjorie S.
5 out of 5
10/29/2025
Your people made it easy.
Logan R.
5 out of 5
10/29/2025
Prompt and immediate response to service, answered all my questions. Getting the services needed. Would recommend!
Daniel T.
5 out of 5
10/29/2025
Friendly
Colette G.
5 out of 5
10/29/2025
Thank you ????
Kevin H.
4 out of 5
10/29/2025
Bonnie hit it out of the park!
Douglas M.
1 out of 5
10/26/2025
My car now says rhat it has too much oil in it and I have warning lights on and my vehicle health check is saying its over filled
Gina G.
5 out of 5
10/24/2025
Jackson did a great keeping us informed and it was done a lot sooner than expected.
Michelle D.
2 out of 5
10/23/2025
Overall we enjoy taking our Santa fe to your shop for service. This last issue was frustrating. We had an expensive repair on cooling system last November. Coolant kind of had a slow leak ever since and now throttle body hoses are supposedly leaking. If system was pressure testing it seems those leaks would've been evident. Instead we had to pay another diagnostic fee, even though said coolant was leaking. And now the check engine light is on which I'm assuming will be another diagnostic fee. In general if we use your shop for the repair work it seems diagnostic fee should be waived/rolled up into the repair. Thanks
Ryan D.
5 out of 5
10/23/2025
Good work!
Juan V.
4 out of 5
10/22/2025
From the moment I walked in, I was welcomed and received immediate help. They performed the oil change quickly, and they even washed my car for me!. Wow!!!.
Kyle C.
1 out of 5
10/22/2025
I prefer to make my appts over the phone. It took about 3 days and one unreturned vm message before I was able to finally talk to someone to sched. I think I called about 5 times at varying times. It’s very hard to talk to a person.
Amy W.
5 out of 5
10/22/2025
Very helpful with our situation of being out of state
Susan I.
5 out of 5
10/21/2025
Efficient and effective service department

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