You used to wash our vehicle, which was nice.
Bonnie kept us informed and helped us with a difficult breakdown with our car. We were lucky to have stopped at Underriner looking for service.
Bonnie is extremely professional and knowledgeable. Enjoyed my experience with her. She was also very timely in returning my call when scheduling appointment.
Jackson was very helpful and professional. I like him!
All the service personnel are great to work with.
Staff were helpful and courteous. They went out of their way to assure I Was satisfied.
Jackson was very knowledgeable and informative about my vehicle. He has excellent customer service skills! I will definitely be returning.
I was sent a recall notice from Volvo. I called Underriner to ask about it and they said it wasn't something that could be done over the air waves and that I needed to bring it in. I was experiencing some of the symptoms that they talked about in the recall notice. I live in Bozeman so I made an appointment and then drove over two hours in construction traffic and waited an hour and then was told there were no updates and my car was ready to go. I took 5 hours out of my day, put 400 miles on my car and spent money on gas for absolutely nothing. So...no, I am not satisfied. There has to be better communication than this. I wasted an entire day for nothing.
Always a fine experience and a well outcome , Bonnie and team are the best.
Your staff are knowledgeable and did a great job. Thank you!
Jackson is such a great employee. Very professional, knows what he is doing and talking about.He helped me set up some things in my car and I really appreciated that. I think it is so important to have employees that stay with you and are visible. Also appreciate Bonnie Bruno and Mike
Bonnie was quick checking us in and explained everything very well. Nicely done!
I was very pleased that they were able to work my car in for the maintenance appointment and work out with the body shop to get it completed so I didn't have to make multiple trips. Wonderful service department!
Bonnie was great and your staff knows how to communicate with the customer in a friendly and professional way!
I was not aware until payment that the oil change was not part of the plan. I was given it free of charge since no one told me. Also, if the complimentary car wash is going to be so bad, stop doing it.
Bonnie was very professional, friendly and knowledgeable.
Great service thanks for the curtesy car lift.
We've always been treated very well there!
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