Very polite and accommodating. Always enjoy doing business with them.
Very friendly and answered my questions.
My salesman, Scott Johnson, is the person I deal one on one with, and he is an exceptional young man. Very professional and easy to deal with.
Everyone we spoke with was courteous and made sure we knew all information on repairs.
I’m pleased with the inspections every time we bring our car in.
Thank you
Jackson helped me out a lot and went above what I normally expect and my car was done in time for the holidays thanks to Jackson and the Tecnician for your time and service
Didn't put all the tire valve stem caps back on. Otherwise it was a good experience.
Everything was done efficiently, and everyone in the service department was friendly and helpful.
Service was excellent and fast, they even washed the car, which I wasn’t expecting. Above and beyond. Thanks!
Okay. I've been very pleased with the service department at Underriner. Thank you.
I would consider Bonnie to be a great asset to the service department. She is very knowledgeable and goes the extra mile to get the work needed done correctly. Extra bonus, she’s friendly and kind!
Excellent service and we were treated with respect…
Annual oil change and observations. On time informative. Thanks!
Jackson was knowledgeable and very helpful. He explained what happened to my vehicle and apologized.
This was my first time using the service department after purchasing a vehicle recently. From looking for a car, to getting financing, to service today, everything has been wonderful! The team has been so friendly and not pushy at all. I would absolutely purchase a car again and/or use the service department. Thank you for the wonderful service!
I received exemplary customer service from Ty today! Thank you!
Well where do I start. I left my car there the day before my appt because I was leaving for vacation gave them 10 days to look at it. I tried calling you for 4 days and you never answered the phone or called me back. And finally the day before I came back I called again and finally talked to someone about my car and they said they were just now pulling it in to look at it I was shocked I had an appt and you pulled it in the day before I get back from vacation. Then they tell me it was a flashlight that was making the noise which is wrong because the next day I heard it again. I am now taking it to the Mercedes service department to now look at it because you have the worse customer service I have ever dealt with. Answer your phones and call your customers back .
If Tyrel was the gentleman working out at the service desk, he was fantastic. Very informative and brought my engine filter into show me to confirm I still wanted it changed.
I was also impressed with Underriner’s ability to look at my engine filter without an appointment. I greatly appreciated it.
Your survey asked if I was interested in a trade in value assessment. I’m not sure I’ll bother with Hyundai. In my opinion, they ruined the Sante Fe when they increased the length and made it look like a block. Tucsons are too small. If I wanted the passenger sitting in my lap, I would have considered it. Maybe a Honda, but not for another year or two.
As I told your service people. I had no idea Billings had a Hyundai volkswagen service center. I really loved it and the people were super nice.
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