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Real Reviews From Verified Customers

Service Center Review Summary

5 star 892 reviews 56%
4 star 349 reviews 22%
3 star 54 reviews 3%
2 star 156 reviews 10%
1 star 138 reviews 9%
Review Us
Sharon K.
5 out of 5
1/7/2026
It's been so nice to be able to trust your good, honest & professional service past 20 years! THANK YOU!!
Unlinked U.
5 out of 5
1/6/2026
Thank you
David B.
4 out of 5
1/6/2026
The squeak is fixed!
Nicholas M.
1 out of 5
1/5/2026
I left notes in my vehicle not to wash my car because I only want touchless car washes used. When I received my vehicle back it was washed and now it is covered in small scratches. I am 100% sure this happened as a result of Underriners car wash because there were no scratches when I dropped it off and I have never taken it to a carwash that is not touchless. One of the notes I left was taped to the dash so it was impossible to miss. I am so angry.
Thomas R.
5 out of 5
1/4/2026
Always excellent customer service and great shuttle service!
Ludmila D.
5 out of 5
1/3/2026
Bonnie was very helpful and professional. Thank you for all help.
Andrena L.
4 out of 5
1/3/2026
Bonnie is real good, you are lucky to have her!
Hanna B.
2 out of 5
1/1/2026
It took 2 hours for an oil change when they said it would take 1-1.5 hrs, but I appreciate the complimentary service.
Katherine B.
5 out of 5
1/1/2026
Quickly done
Katie D.
5 out of 5
12/31/2025
Very polite and accommodating. Always enjoy doing business with them.
Stephanie S.
5 out of 5
12/31/2025
Very friendly and answered my questions.
Kathleen H.
5 out of 5
12/30/2025
My salesman, Scott Johnson, is the person I deal one on one with, and he is an exceptional young man. Very professional and easy to deal with.
Janice W.
5 out of 5
12/27/2025
Everyone we spoke with was courteous and made sure we knew all information on repairs. I’m pleased with the inspections every time we bring our car in. Thank you
Dakota M.
5 out of 5
12/25/2025
Jackson helped me out a lot and went above what I normally expect and my car was done in time for the holidays thanks to Jackson and the Tecnician for your time and service
John H.
2 out of 5
12/25/2025
Didn't put all the tire valve stem caps back on. Otherwise it was a good experience.
Kelly S.
5 out of 5
12/25/2025
Everything was done efficiently, and everyone in the service department was friendly and helpful.
Justin R.
5 out of 5
12/24/2025
Service was excellent and fast, they even washed the car, which I wasn’t expecting. Above and beyond. Thanks!
Joseph K.
5 out of 5
12/24/2025
Okay. I've been very pleased with the service department at Underriner. Thank you.
Melissa B.
5 out of 5
12/20/2025
I would consider Bonnie to be a great asset to the service department. She is very knowledgeable and goes the extra mile to get the work needed done correctly. Extra bonus, she’s friendly and kind!
Thomas E.
5 out of 5
12/20/2025
Excellent service and we were treated with respect…

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