Service Center

Real Reviews From Verified Customers

Theresa P.
5 out of 5
2/13/2024
Pleased with my timely service today.
James B.
5 out of 5
2/10/2024
Best service in the Northland. Period
Victoria G.
4 out of 5
2/10/2024
Lyndsey is awesome!
Ephraim N.
5 out of 5
2/10/2024
Great service as always.
David A.
5 out of 5
2/9/2024
Great service
Joel W.
5 out of 5
2/9/2024
Thank you so much for having a shuttle, a great benefit to your dealership, nice driver.
Leah E.
4 out of 5
2/9/2024
Always great. Please see my detailed comments from same survey process on January 24, 2024. Thank you!
Benjamin R.
1 out of 5
2/8/2024
I was told there was no oil on the dipstick and they recommended an oil change. I just changed the oil less than six months prior.
Daniel P.
5 out of 5
2/8/2024
Awesomeness
Justine U.
5 out of 5
2/8/2024
Welcoming environment. Friendly/ helpful staff. Very satisfied.
James K.
5 out of 5
2/8/2024
you all are the best of the toyota family
Frank W.
4 out of 5
2/8/2024
Always outstanding parts and service.
Nora Z.
2 out of 5
2/7/2024
We were quoted $1100 for the service we had today. When my husband came to pick up the car 2 hours later than promised when we scheduled he was shocked to see the bill was $1604. The associate explained that there is a known issue with the computer for giving estimates and that this is what it costs for the service we got. My husband already decided to do several things himself to reduce the cost, if he hadn’t have done that the bill would have been even more than $1600. I have trusted Kari with my car maintenance for over 20 years, even though there are cheaper options, I have always felt like Kari is a place I can trust and rely on. I have to say it’s not too bad to have this be our first negative experience, but paying this bill is not easy for our family and makes me question using Kari for future car maintenance. If this is a known issue, Kari needs to provide customers with an explanation ahead of time or figure out a way to give more accurate estimates.
Craig S.
5 out of 5
2/6/2024
I was amazed and very thankful that you could squeeze me in. All the staff was very friendly and interactive with me. I like the personal side of things, and they all were great.
John S.
4 out of 5
2/6/2024
Not doing any surveys. You said one question and gave two. Service was great and people was outstanding especially the courtesy driver.
Thomas D.
5 out of 5
2/5/2024
Very good service.
Linda M.
5 out of 5
2/3/2024
Very caring and doing the oil change and filter in a timely manner!
David S.
5 out of 5
2/2/2024
Very fast service and friendly service by all.
Harriet B.
5 out of 5
2/2/2024
Service was top notch
The Robert.
5 out of 5
2/2/2024
Always great service and staff ????????

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