About Blog
Login
Service Center

Real Reviews From Verified Customers

Service Center Review Summary

5 star 1721 reviews 65%
4 star 579 reviews 22%
3 star 86 reviews 3%
2 star 103 reviews 4%
1 star 152 reviews 6%
Review Us
Joseph P.
5 out of 5
3/17/2025
N/A
Critsamar R.
5 out of 5
3/15/2025
Great job! Thank you.
Richard S.
5 out of 5
3/15/2025
Outstanding service, thank you.
Elvira V.
5 out of 5
3/15/2025
Excellent customer service.
Rita D.
5 out of 5
3/14/2025
Jacob is always very friendly, professional and knowledgeable! He goes above and beyond good customer service!!!!!
Susan A.
3 out of 5
3/14/2025
Tried to submit twice. Don't know if it went thru.
Brent C.
1 out of 5
3/14/2025
Everything went well except one. We were charged $160 to be told that we had a problem that we knew we had for over a year. We wanted the problem fixed, not diagnosed. Very misleading and it felt like a money grab. Not ok. No matter what you do we will it be back. Trust is everything, period.
Dustin G.
5 out of 5
3/13/2025
Jacob is fantastic as always!
Heather B.
5 out of 5
3/13/2025
Anthony was very helpful and kept me informed with what was going on with my tire repair
Janice G.
4 out of 5
3/13/2025
Quick & easy. My first time at this location.
Tracey H.
5 out of 5
3/13/2025
Excellent customer service and care
Sharon R.
5 out of 5
3/13/2025
I was treated very nicely.The work was done quickly and I was on my way
Deborah B.
5 out of 5
3/12/2025
Very proficient. Reviewed all aspects of results of inspection.&
Jodi B.
4 out of 5
3/12/2025
Very personal service and he explained the repairs and showed pictures of what was fixed. This was my first time at this dealer for services and will be back. Thank you
Phillip J.
5 out of 5
3/12/2025
The visit I had with Jessica was probably the best I’ve had! She’s was knowledgeable and quick to give me the answers to my questions. She’s a keeper!
Andriy P.
2 out of 5
3/11/2025
Dear Toyota of Kokomo, This is my second unsuccessful visit to your service center, and I feel compelled to share my concerns. During my recent visit, the technician added coolant to my car but forgot to replace the plug on the coolant tank. This oversight has left me questioning the technical competence of your employees. It is deeply concerning to me that I now feel the need to double-check every aspect of the work performed by your team. While I truly appreciated the quality of the two previous services I received, this recent experience has eroded my trust in your business. As a result, I have no plans to return to your service station or recommend it to others. I will be returning the additional coupon for an oil change to the general manager’s office as soon as possible. I hope this feedback serves as an opportunity for your team to address these issues and improve the quality of service for future customers. Sincerely, Andriy P
Michael J.
5 out of 5
3/11/2025
Very professional and the service was extremely timely. Overall great experience.
Courage K.
5 out of 5
3/11/2025
The whole team was excellent they worked with me to solve the problem
Tammie P.
5 out of 5
3/11/2025
I was in and out before the time that was said good customer service
Nora P.
5 out of 5
3/11/2025
Thank you

Loading...

Service Center Address
Service Center Hours
Service Center Directions
Service Center Review
Service Center Appointment
Service Center Recommended Dealers
Service Center Article
Service Center Specials
Service Center Photos
Service Center Videos
Service Center About
Service Center Contact
Service Center Cs Thanks
Service Center Apt Thanks
Service Center How It Works
Service Center Listen
Service Center Review Sort

We use cookies to personalise content and ads and to analyze our traffic. We also share information about your use of our site with our advertising and analytics partners who may combine it with other information that you've provided to them or that they've collected from your use of other services.