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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1721 reviews 65%
4 star 579 reviews 22%
3 star 86 reviews 3%
2 star 103 reviews 4%
1 star 152 reviews 6%
Review Us
Ruth H.
5 out of 5
6/16/2025
Excellent Service
Sherry R.
5 out of 5
6/16/2025
Jake was very considerate and informative.
Tom S.
5 out of 5
6/14/2025
Mr White did a great job, explained things well. :-)
Bonnie M.
4 out of 5
6/14/2025
I didn’t actually talk with Jessica, but it was more like a team effort. I spoke with two different men and she put the plastic protector on my car seat and the paper mat on the floor. The whole experience was good.
Steve Z.
1 out of 5
6/13/2025
I paid $160 for a diagnostic of something I already knew about. I have already had my transmission fluid changed (3/2025 at Bob’s Garage) which was suggested by your dealership, so it must be the torque converter that is the problem. I was told the fluid needs to be changed 3x at $750 and that may not work and then maybe the part could be replaced under the warranty. That makes no sense to do all of that when the torque converter is obviously the problem.
James R.
2 out of 5
6/13/2025
You don’t have any tv service in the waiting areas Don’t know why you discontinued it
Melissa C.
5 out of 5
6/12/2025
Good service completed in timely manner
Bryan B.
5 out of 5
6/12/2025
Very happy with the service experience today.
Mary Ann.
5 out of 5
6/12/2025
Good team
Barbara B.
5 out of 5
6/12/2025
GREAT SERVICE!! FRIENDLY STAFF
Ricke S.
4 out of 5
6/12/2025
Done before promised.
Jason K.
4 out of 5
6/11/2025
I love working with Trey!! I really try to get all my work done there!
Jamie M.
3 out of 5
6/11/2025
I don't have Facebook or anything that has do do with the Internet
Linda N.
5 out of 5
6/11/2025
Jacob was very helpful and does a great job.
Merrill B.
5 out of 5
6/11/2025
Always great service by the kokomo Honda crew.
Sheryl T.
5 out of 5
6/11/2025
Jake was very. Good to help us and we were very appreciative of the time he took.
Jeffery H.
5 out of 5
6/11/2025
Friendly and professional!
John W.
4 out of 5
6/10/2025
Cost was a bit high. But the work needed to be done. I used to change the oil myself. Not it’s impossible for me doing this.
Kathy O.
5 out of 5
6/10/2025
Great service all around!
Patti P.
1 out of 5
6/9/2025
He left the dealership and Jessica had to check me out. When I got in the car, the radio was blaring and also not on Ecco for the car. I was there from 1:45 to 3:20. Oil change and nothing else after the things they checked. Very disappointed because I have been a customer for many years. I am however grateful they got me in today.!! You asked!!!!!!Patti

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