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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1774 reviews 65%
4 star 596 reviews 22%
3 star 91 reviews 3%
2 star 106 reviews 4%
1 star 160 reviews 6%
Review Us
Dennis H.
5 out of 5
10/20/2025
I was very please with the updates on my vehicle from Jacob Handy.
Robin L.
4 out of 5
10/18/2025
Jessica was very friendly, answered any questions. All went smoothly and we appreciate the multipoint inspection and maintenance report
Frank I.
5 out of 5
10/18/2025
Thought service took longer than expected.
James A.
5 out of 5
10/17/2025
Kokomo Auto world is a fantastic place abd it seems like they really care about serving and serving well. Never have a doubt if my vehicle is fixed right and if pricing is fair.
Gloria K.
1 out of 5
10/17/2025
The software in our vehicle was reset. Auto chair positions and phones would not connect properly. Will have to reset everything again.
Julie P.
4 out of 5
10/16/2025
I’m happy to know that I can get my Acura serviced in Kokomo. Much more convenient than going to Indy.
Jennifer H.
5 out of 5
10/16/2025
Nice job. ????
Rachel E.
5 out of 5
10/16/2025
Fast & smooth service!
Fazal R.
5 out of 5
10/16/2025
Very good service. Excellent people.
Scotty S.
5 out of 5
10/15/2025
Very professional, and very informative. Can definitely see coming back in the future for my vehicles needs.
Robert M.
3 out of 5
10/15/2025
When they were done with my vehicle I found the passenger side seat a little dirty but Overall they did excellent work.
Maythel P.
5 out of 5
10/15/2025
My car is good as new thank you kokomo toyota staff and crew the consistency of your good service are very satisfying and always amazed me thank you staff and crew of kokomo toyota for taking care of my car????
Mary M.
4 out of 5
10/15/2025
Very nice guy
Thomas S.
5 out of 5
10/15/2025
Good work, done by good people.
Kevin S.
1 out of 5
10/15/2025
I didn’t think to check my tire pressure before I left to go home. The cold tire pressure is supposed to be 35. Front is at 33 29 Rear is at 33 31 It may seem trivial, but with cold weather coming, my tire pressure light will almost certainly come on during the first cold snap. I chose drive 40 minutes versus the 7 minute drive to Estes Toyota because they did not check the tire pressure on my last service with them. Maybe checking tire pressure is not part of a standard 5K service? Do I have to explicitly ask to make sure that the tire pressure is checked?
Bob Z.
5 out of 5
10/14/2025
Kept me updated during the entire service process. Service was completed in less time than estimated.
Thomas F.
5 out of 5
10/14/2025
Trey is great! He's the person you see first when you visit the service center. You definitely have him in the right place! He has always treated us with respect and made us feel like we are important.
Christopher G.
2 out of 5
10/14/2025
All three adjustments of the seat position of my car were changed. Sorry, being the only driver of the car, I may be more particular about this than most people, but this was annoying. You should use someone who can drive customers' cars a few feet without changing seat position to move the cars around. You surely have someone who could do that. I could, even though I'm 79 years old.
Laura W.
1 out of 5
10/13/2025
Car has around 22k miles and tires are not good. They continually need refilled each week.(not because of temperature changes)I spoke with the gentleman today and really have no reason except not a good tire when vehicle was made.
April B.
5 out of 5
10/13/2025
Thank you for keeping me updated while I waited on my service.

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