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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1719 reviews 65%
4 star 576 reviews 22%
3 star 86 reviews 3%
2 star 103 reviews 4%
1 star 151 reviews 6%
Review Us
Lora H.
5 out of 5
9/18/2025
Thank you
Sherry R.
1 out of 5
9/18/2025
He forgot to put the air cabin filter cover back on. I live 35 minutes away so the salesman Cain face timed me so I could put it back on myself
Lynae M.
4 out of 5
9/18/2025
He’s okay
Marteen D.
4 out of 5
9/18/2025
Welcome
Stephanie H.
1 out of 5
9/18/2025
The van was returned to me with no coolant. Didn’t realize it was missing coolant unit I was driving and it overheated. I had my daughter with me and it was so hot she was visually upset and red faced. It was already a frustrating situation, but to put my child in that position while I waited for my ride to turn around to come get us makes the situation even worse. There was no way to cool off and I felt helpless as she complained about being hot and not being able to do anything about it. This should Have never happened. Yet this is the second time I have gotten my van back from this dealership with fluids not being replaced. There is a check in to make sure fluids are where they need to be. There should also be the same process when the vehicle is complete. I specifically asked if the fluids were good before I left and was assured they should be.
Mary B.
3 out of 5
9/17/2025
Once they got the part in, I was notified immediately and installed the next day
Russell H.
4 out of 5
9/17/2025
Took me in and got the job done.
Sarah Ann.
4 out of 5
9/17/2025
I know when I come to this Honda dealership that I can expect honest work with good results. You guys have served me well in the many times I have brought it in for service. Thank you!
John D.
5 out of 5
9/17/2025
Great experience, Jeremy was a professional. Appreciate the ease of doing business.
Patricia B.
5 out of 5
9/17/2025
Very polite, sweet girl!
Charles L.
3 out of 5
9/17/2025
Estimate should include shop fee and tax!!
Maythel P.
5 out of 5
9/17/2025
Very satisfied customer here 10 star ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
Susan D.
5 out of 5
9/16/2025
Thanks!!!
Jeffrey F.
5 out of 5
9/15/2025
Keep up the good work!!
Tina S.
5 out of 5
9/15/2025
Amazing service.
Mary S.
5 out of 5
9/15/2025
Very polite service quick service and friendly people. Thank you for this
Gregory R.
3 out of 5
9/15/2025
Took care of all problems and corrected the issue
Justin M.
5 out of 5
9/15/2025
The staff was very nice and helpful. They are hard workers and strive for customer satisfaction. Thanks Toyota!
Breann M.
2 out of 5
9/15/2025
I have never had any issues bringing my car here. Everyone at the check ins is always great, and typically never any issues once I get my car back. However today, they did not put my glove box back on properly after checking the cabin air filter. It was obvious that it did not close, and instead of fixing it, they just left it hanging open. I thought that was odd when I got my car back, so went to close it and it just kept popping right back open. I know something like that is not a big deal, but was something they could have redone so quickly. My husband fixed it once we got home, and it took him less than 5 minutes to take it back off and reattach it properly. Everything else was great today per usual, but something simple like that shouldn’t have been an oversight before giving my car back. I will continue to come back, it’s just frustrating, when it was something so simple like that.
Terri R.
4 out of 5
9/13/2025
Great job! I love that you offered me free maintenance & oil changes for the life of my lease! That’s a great incentive when purchasing a vehicle!!

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