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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1772 reviews 65%
4 star 595 reviews 22%
3 star 90 reviews 3%
2 star 106 reviews 4%
1 star 159 reviews 6%
Review Us
Sheila F.
5 out of 5
2/10/2026
Great service,quick and easy
Ben M.
3 out of 5
2/10/2026
Jessica did a great job! The programming of the tire pressure censor did not finish calibrating and the light is still on. She asked us to bring the car back if the light continued to stay on.
Crystal P.
2 out of 5
2/10/2026
I do not appreciate being quoted $75 on the phone and when I dropped the car off had $78.82 as my total with cash or debit and then checking out and it being $87 because “the parts are quoted at $41 and it ended up being more”. This happens every time. Quote the highest it could be and then when it’s less people are happy. You guys do this every day day in and day out. We should know how much oil is going to be used or “parts” for a simple oil change. Unacceptable.
Dianne S.
5 out of 5
2/7/2026
You guys are AWESOME????????
Marsha Y.
4 out of 5
2/7/2026
I feel confident with the service that I get at kokomato world. I've purchased five vehicles through you folks , and I trust you. I hope my trust is always valued.
Brandy H.
5 out of 5
2/7/2026
Jordan rocks!
Patrick G.
5 out of 5
2/6/2026
Thank u for the great service! Truck seems to run great! And the good communication.
Pouy B.
4 out of 5
2/6/2026
From the moment I arrived, the staff was friendly, professional, and efficient. They explained what service my car needed without any pressure to add unnecessary extras, which I really appreciated.
Kimberly B.
5 out of 5
2/6/2026
Fast service! Thank you to all the hard working employees. I was greeted and my questions were promptly answered. Justin was very polite and informative. Great team you have there!
Gerald K.
5 out of 5
2/5/2026
Jordan has excellent customer service skills. He’s always very friendly, helpful, knowledgeable and an overall good person! Thank you Jordan!
Daulton C.
5 out of 5
2/4/2026
He was awesome. Smooth like butter.
Radcliffe J.
5 out of 5
2/3/2026
Service completed in timely manner.
Susan B.
5 out of 5
1/31/2026
Everyone was very helpful.
Rebecca W.
4 out of 5
1/31/2026
First visit for service at Kokomo Honda. It was a great visit
Cynthia H.
5 out of 5
1/31/2026
Timely service and pleasant staff
Melisa D.
5 out of 5
1/30/2026
Absolutely awesome service, everyone was so kind and helpful
Joyce H.
4 out of 5
1/29/2026
Jake, WasProfessional, thorough, and kept me updated on the service being done to my car. I had a question about how to remote start my car and Jake was able to not only explain it, but show me how to do it!Justin, new to his role was was also very helpful with answering questions and explaining the service my car needed. Check-in was smooth and efficient. The waiting area was clean and well stocked. Having happy nutrition in need me the waiting area makes it irresistible to try their products!
Anthony B.
4 out of 5
1/28/2026
Jake did a great job, and got me back on the road the next day.
Markita M.
4 out of 5
1/28/2026
Jessica was an absolute pleasure to work with today. She saw that I was stressed about many things beyond my car. She made it her personal mission to make everything right with a "bring back" after a very pricey repair that wasn't done properly nor completely. She was kind, thorough, and made sure my car was 100% right!!
Shayne J.
5 out of 5
1/28/2026
In and out no trouble what so ever love it

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