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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1730 reviews 65%
4 star 582 reviews 22%
3 star 87 reviews 3%
2 star 104 reviews 4%
1 star 153 reviews 6%
Review Us
Debra M.
5 out of 5
12/19/2023
Very friendly and helpful. They kept me informed from start to finish.
Wayne M.
1 out of 5
12/19/2023
A $90 oil change is not bad but when you charge a 3% charge on your credit card on a $90 oil change I think that’s a little ridiculous
Jack D.
5 out of 5
12/19/2023
Keep up the good work!
Frederick H.
5 out of 5
12/19/2023
Very satisfied.
Ilde Boy.
5 out of 5
12/17/2023
This branch assisted me well with my needs. They were also patient answering my inquiries. Excellent job overall.
Zadie W.
5 out of 5
12/16/2023
Trey was professional, nice and efficient.
Gregory L.
5 out of 5
12/16/2023
Keep up the great work!
David W.
5 out of 5
12/16/2023
Great job as always. Thank you.
Charles L.
5 out of 5
12/15/2023
Excellent service and help as always.
Jada M.
4 out of 5
12/15/2023
Great service and as always quick turn around in the service dept. Kokomo Honda has always taken care of the maintenance on my Accord and made sure I was satisfied with the service before I leave.
Sara M.
5 out of 5
12/15/2023
Update texts are nice. Seemed to make the visit streamlined
Jason K.
5 out of 5
12/15/2023
Always appreciate service there
David B.
1 out of 5
12/14/2023
Just for feedback: the new system was okay, but there were a couple items that were not filled in or filled in correctly. Also, an estimate of one hour was given to complete the work, but it was over an hour and a half before we were notified of completion.
Brenda R.
4 out of 5
12/14/2023
Anthony White did a good job. NO problem. But I would like to understand why it took 90 minutes to complete an oil change. Help me understand.
Gary C.
2 out of 5
12/13/2023
Made my appointment online, had to modify it to get everything I wanted done on it, and still when I got there, found out I would have to come back for completion. I understand that the system was being revamped/updated, but no attempt was made to accommodate the error. Not KAW's usually fine standards.
Crystal C.
4 out of 5
12/12/2023
The price on oil changes keeps going up... that's disapointing

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