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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1730 reviews 65%
4 star 582 reviews 22%
3 star 87 reviews 3%
2 star 104 reviews 4%
1 star 153 reviews 6%
Review Us
Jonathan C.
4 out of 5
6/19/2024
Explained the process and did vehicle walk around before servicing started.
Janet E.
4 out of 5
6/19/2024
Received information about some needed repairs and a plan on how to get that done later.
Thomas I.
3 out of 5
6/19/2024
Satisfied with the guys trying to help my problem, but very disappointed with my car needing a steering rack at 38,000 miles. Also very disappointed that Honda can’t give us an ETA for the part on order. Here I am without a usable car. Terrible on Honda’s part.
Carolea H.
5 out of 5
6/19/2024
Thank you!
Rosemary B.
5 out of 5
6/19/2024
Very good service
Eric V.
4 out of 5
6/19/2024
Nothing at this time.
Mark M.
5 out of 5
6/19/2024
Very efficient!
Rolando S.
4 out of 5
6/19/2024
Awesome customer service. They checked my car very well. Was very satisfied with the service and maintenance
Susan R.
5 out of 5
6/18/2024
Very pleasant to deal with
David S.
5 out of 5
6/18/2024
Got use right in was friendly and explained everything in great detail.
Debbie B.
4 out of 5
6/18/2024
Everyone was friendly and professional. I appreciated being able to watch the service videos. My only critique is that when the service was completed , I found dark smudges on the door handle and passenger seat.
Anita C.
5 out of 5
6/18/2024
Trey was incredibly helpful and knowledgeable. He made the experience of your car needing expensive repairs a little less painful with his compassion and customer service.
Shawn H.
1 out of 5
6/18/2024
Service advisor didn’t listen to my complaint. Then was told to just adjust the seat and that would fix the issue. This did not fix anything. Noise is still there WHEN HITTING BUMPS, not at highway speeds as wrote up.
Kindrea W.
5 out of 5
6/17/2024
Excellent service!
Nancy H.
5 out of 5
6/16/2024
Jacob is a great advisor. He listens.
Chaston S.
2 out of 5
6/15/2024
I am experiencing an issue with a near brand new vehicle very much under warranty. The issue has been addressed by Toyota with a service bulletin. My vehicle is displaying the exact same characteristics described in the bulletin. I am told it is the nature of the truck. If that were the case, there would not be a TSB. The vehicle is completely factory. This has me concerned what will be the case when something more significant happens. I have four Toyotas in my drive. I’m not so sure there will be any more.
Scott S.
5 out of 5
6/15/2024
Service was prompt and efficient. Personnel were friendly and helpful. The service experience makes me want to continue buying my new vehicles at this dealership. Well done!
Terri A.
5 out of 5
6/14/2024
Good job
Billy H.
5 out of 5
6/14/2024
Kept advised throughout the servicing process. All service and repair completed in a timely manner. Thoroughly satisfied.
Keith I.
5 out of 5
6/14/2024
Great service, quick, friendly, and knowledgeable.

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