Service Center

Real Reviews From Verified Customers

Gregory M.
5 out of 5
6/29/2024
Thx for the service
Stacy M.
4 out of 5
6/29/2024
Briana was amazing! She went above and beyond to help fix a problem that didn’t get resolved as it should have when the mechanic had my vehicle. I want to give a huge shout out as well to Justin who jumped in to help as well. They were both friendly and helpful without making me feel that I was bothering them and wasting their time. Their customer service was outstanding, and they should be recognized for it! Thank you, Briana and Justin!
Mark S.
5 out of 5
6/29/2024
Anthony was very thorough, professional and explained everything very well.
Jeffray K.
5 out of 5
6/29/2024
Customer Service was excellent and Professional!
Dorothy H.
5 out of 5
6/29/2024
My wait was short and the service great! Thanks so much.
Cheryl A.
1 out of 5
6/28/2024
Briana was great but as I was driving home on the bypass, the pan fell off from under the engine and was dragging the whole way home. It evidently wasn’t secured back up after the oil change. It is now all bent and there is a tear in it.
Jane A.
5 out of 5
6/28/2024
Everything was great.
Kate Maureen.
5 out of 5
6/28/2024
Accommodating and excellent service!
Richard S.
5 out of 5
6/28/2024
Kokomo Auto World provides top notch customer service! They do things right and follow thru, with what they say!
Carol T.
4 out of 5
6/28/2024
Jake does a great job.
Julia W.
4 out of 5
6/27/2024
Even though there was a misdiagnosis for an issue we originally brought it in for, Anthony and the team were very helpful in apologizing and explaining the real issue. Anthony helped clear up a lot of confusion, and his boss also was gracious in understanding the confusion/concern. His customer service is impeccable!
Margaret B.
5 out of 5
6/26/2024
Everyone was helpful & friendly. Kept me informed
Denella R.
5 out of 5
6/26/2024
I appreciate the work was completed in a timely manner.
Dennis L.
4 out of 5
6/26/2024
Very busy.
Marsha B.
2 out of 5
6/25/2024
This is the 2nd time I’ve brought my vehicle in for service and I have had to spend a entire day waiting on a 3/4 hr job to take 6/7 hours I’m totally done with your shop
Sandra E.
5 out of 5
6/25/2024
Anthony was very helpful and knowledgeable!
Melissa W.
5 out of 5
6/25/2024
Excellent fast service, thank you!
Bruce M.
5 out of 5
6/25/2024
Completely satisfied.
Wayne F.
2 out of 5
6/23/2024
Trey did a great job! It was just an issue that was a head scratcher.
Scott G.
5 out of 5
6/22/2024
Jacob was very professional.

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