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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1927 reviews 64%
4 star 530 reviews 18%
3 star 103 reviews 3%
2 star 220 reviews 7%
1 star 234 reviews 8%
Review Us
Olabode A.
5 out of 5
3/15/2026
Great job
Cherisse L.
5 out of 5
3/15/2026
all went well pleasant respectful in all it was a great pleasure working with the people at advantage Toyota , peaceful. Thank you
Samuel J.
4 out of 5
3/15/2026
The team kept me fully informed on what was going on with my vehicle, I came in with a somewhat complex issue and the team gave me some suggestions which I took and they were able to correct the issue as suggested, great job.
Robin S.
2 out of 5
3/14/2026
I was told my fluids was top.off they wasn't right now my windshield fluid light is on and if my engine light is on wouldn't you tell me why naw nothing I'm good on bring my car here oh yeah you only checked the engine filter not the other one but I did so I changed both but thanks for your concerns.
Janis T.
4 out of 5
3/14/2026
Steves approach was one that built trust and conveyed his desire to help his customer. He appears to be honest and knowledgeable about his profession. Felt comfortable with him. HOPE he is long term with dealership.
Ann B.
5 out of 5
3/14/2026
I was satisfied with the service and updates
Clara O.
4 out of 5
3/14/2026
Steven was professional. Had patience with me
Anna H.
5 out of 5
3/14/2026
Steve was very professional and he explained what service's I was having today!
Melinda W.
5 out of 5
3/13/2026
Friendly
Cynthia I.
1 out of 5
3/12/2026
My vehicle was serviced at this dealership on February 16, 2026. When I paid and entered the vehicle to leave, the check engine and tracking lights came on and I couldn’t put my vehicle in a driver mode. I called the attention of the service manager, and the vehicle was taken back to the service bay where the issue seemed to have been corrected. Since then, it became so difficult to put the vehicle in driver. I called the dealership again and I was told to bring back the vehicle. I brought back the vehicle, and the service supervisor charged me the sum of $435.01 just to lubricate the gear system. I asked the manager (Hych) the reason why this was not fund and done during the service to the vehicle. He told me that they only perform visual inspections to vehicles and that lubrication jobs are not done to vehicles during oil change or service.
Chauncey J.
5 out of 5
3/12/2026
Emonie was the BEST! Very, very polite.
Ahmed A.
5 out of 5
3/12/2026
Excellent job
Aleatha O.
5 out of 5
3/11/2026
Emonie was AWESOME. GREAT customer service. I am happy now.
Helen W.
5 out of 5
3/11/2026
My intake rep was awesome and he explained everything thoroughly and answered all my questions. Exceptional customer service!!
Charles S.
2 out of 5
3/11/2026
3 trips to your service dept. For the same problem and each visit cost over $350. I feel cheated. I also had to ask for a carwash. Service is very poor.
Sharen S.
1 out of 5
3/10/2026
I found later after the dealership closed, that my windshield wiper was broken.
Thomas N.
4 out of 5
3/10/2026
The car is breaking great now. Mr.Williams did fine.
Sidney B.
4 out of 5
3/10/2026
Steven was very knowledgeable and helpful with servicing my vehicle, will definitely be back in the future.
Bolanle O.
2 out of 5
3/10/2026
I spent over 3 hours for my oil change and tire rotation today. The staff attended to me did not tell me after the vehicle was done with, he just kept me waiting in the waiting room I really felt so disappointed
Nishella S.
2 out of 5
3/10/2026
Wait time is longer than needs

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