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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1927 reviews 64%
4 star 530 reviews 18%
3 star 103 reviews 3%
2 star 220 reviews 7%
1 star 234 reviews 8%
Review Us
Haywood F.
5 out of 5
3/26/2026
Symone is always a pleasure to work with she ,s the best.
Ayodele A.
5 out of 5
3/26/2026
You are the best thank u .
Barbara S.
5 out of 5
3/25/2026
Great service representative, Mr Emonie Williams. Thank you.
Edris S.
4 out of 5
3/25/2026
I have been a customer since 1992. That speaks for itself.
Natasha Y.
5 out of 5
3/24/2026
Very professional and kind
Lenora W.
4 out of 5
3/24/2026
Nick was very pleasant and professional in advising me of what future services I should have performed on my car. He also stressed the immediate service that I should have performed before my next oil change.
Rochelle T.
5 out of 5
3/24/2026
Fast friendly service
Shereta D.
2 out of 5
3/22/2026
I brought my car in because it was loud when starting it and accelerating. They said it was due to the exhaust and it would be $3100 to fix but I would probably do better getting it fixed at a muffler or exhaust shop due to them having the welding tools thy have in shop. When I got the car back and drove it for approximately 3 minutes the brake light and ABS light came on. I called Toyota and they said to bring it back thy would be able to look at it tomorrow because the service department was closed. The next morning thy called and said they electrical cord was lose an had tape on it but the light was no longer on. Well it wasn’t loose or having any issues before taking the car to the shop for the loud sound when starting it.. And unless tape came on it when purchased they had to put it there. I was unable to speak to anyone when I picked up the car because again the service department was closed at 3pm and on a Saturday. Again, once the car was driven for about 3-5 minutes, the brake and ABS warning lights came back on. I will be back up there on Monday….
Leonard P.
5 out of 5
3/22/2026
No problem!
Gwendolyn W.
4 out of 5
3/20/2026
Thank you for seeing me at such short notice and doing the service ;oil change and the car wash thank you so very much. Have a blessed rest of your weekend.
Leslie B.
4 out of 5
3/20/2026
Thank you all for making me feel at home in my hometown
Charles O.
5 out of 5
3/20/2026
Thank you for your excellent service!
Barbara A.
3 out of 5
3/20/2026
Love you I am always satisfied.You are the grestest.
Debra T.
5 out of 5
3/20/2026
Symone and Eric are very knowledgeable and totally customer service friendly. Excellent service awards should definitely be given out.
Robert M.
4 out of 5
3/20/2026
I was totally satisfied with the service received. Nick followed thru and explained everything with complete clarity
Debra B.
5 out of 5
3/19/2026
Such a wonderful & thoughtful person
Alberta G.
5 out of 5
3/18/2026
Symone Minter services was handled in a timely and professional manner.
Diane C.
5 out of 5
3/18/2026
He was very respectful and explained everything to me about what I needed. Thanks Steve.
Sonia C.
2 out of 5
3/18/2026
The staff was not friendly at all not even the cashier. No hello or Thank you! My car needed additional services however, the text went to to the incorrect number therefore, there was additional wait time.
Alex R.
5 out of 5
3/16/2026
Overall experience was great. Team took my concerns seriously and took care of them in a timely fashion that got my vehicle back quickly. Techs did a great job with work that was done and I feel confident and happy to say I would use Advantage again for future work.

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