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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1942 reviews 64%
4 star 531 reviews 17%
3 star 104 reviews 3%
2 star 221 reviews 7%
1 star 237 reviews 8%
Review Us
Jermelda S.
2 out of 5
5/7/2025
Though Brandon did a great job, the fact that I had to come back to get something done that should have been done six weeks ago is the problem.
Krystle S.
5 out of 5
5/7/2025
Great service guys. Thankyou
Olabisi O.
1 out of 5
5/7/2025
Not happy with all they do to my vehicle.
Yvonne M.
2 out of 5
5/6/2025
I came in for a recall, an oil change and I had a coupon for the All Points Inspection. I was reading my book then just happen to check my phone. I saw the messages showing the results of the inspection and my car was ready to go! No one had come out to discuss the concerns. When I went to pay my coupon was not used, which I had shown at check in.The tech was called to correct it and I asked if there were any concerns. She everything was taken care of. When I saw my car it was not washed, which was included on the coupon. So, I asked about the car wash I was told they couldn't do it that day, to come back another day. For the recall, CarFax said a new battery was put in. No new battery was put in!I felt rushed and felt the personal service that attracted me Advantage 11 years ago, was not there!
David F.
5 out of 5
5/6/2025
????????
Jaquenette A.
5 out of 5
5/6/2025
Nick was very attentive, professional and supportive with my request for a loaner vehicle.
Sonia C.
5 out of 5
5/6/2025
Everything was wonderful and service was very welcoming
Evette A.
5 out of 5
5/6/2025
Every one was friendly and Professional
Marsha B.
2 out of 5
5/5/2025
Every time I come to this location I have a horrible experience. After each service visit, I have an issue causing me to return. I’m starting to think it’s intentional to force me into more repairs or the purchase of a new vehicle. I am a senior and I’m starting to lose trust in the dealership for service because I’m starting to feel as if I’m going to a back alley mechanic. I hope this location will better their service and repair vehicles correctly.
Rebecca A.
5 out of 5
5/4/2025
Great
James Y.
5 out of 5
5/4/2025
Great
Cynthia C.
4 out of 5
5/4/2025
I’m surprised I was out quickly with all I had service that day. Very satisfied!
Mary O.
3 out of 5
5/4/2025
The issue with my car was diagnosed to my satisfaction.
Ola O.
5 out of 5
5/4/2025
The staff members I interacted with were very professional and nice.
Carlton G.
1 out of 5
5/4/2025
The prices were very expensive. They don’t try to work with you.
Lester H.
5 out of 5
5/3/2025
Good job n and out Thank you
Carl K.
5 out of 5
5/3/2025
Ok
Phyllis P.
5 out of 5
5/3/2025
Nick was the best! I’m glad he was there to service me today
Bettye P.
5 out of 5
5/3/2025
Jorge was patient,. He answered me concern and went over every thing that was done
Keesha N.
1 out of 5
5/3/2025
Brandon what’s actually very respectful and nice checking me in. The only issue was I had to call about my vehicle o see if it was ready. No one communicated with me. My vehicle was very clean however the issue at hand was the smell. My car has been at their facility since September 2024 and at some point my interior got wet which is causing a smell. I can still smell it. Aric the service manager said it was shampooed however it didn’t smell like it. It looks like it was vacuumed really good and the wet stain in the sunroof was cleaned. But I can still see the spot.

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