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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1994 reviews 64%
4 star 542 reviews 17%
3 star 108 reviews 3%
2 star 231 reviews 7%
1 star 249 reviews 8%
Review Us
Alexis G.
1 out of 5
8/23/2025
I paid for the fall service package and my car was not washed. That was in the package. When I got my car back, my stuff was moved around as well.
Porsha H.
4 out of 5
8/23/2025
The rep I had, Jorge, was friendly and very personable. I arrived early Nd he took care of my vehicle without a problem. Great customer service.
Jermelda S.
4 out of 5
8/22/2025
For the 1st time I felt great about my service. I had been loosing oil and was told there was no leak, when in fact the was. He also noted something else that wasn’t done during my last oil change which was done at this location. I feel Nick is your best mechanic and I only want him servicing my car.
Jacquelyn M.
5 out of 5
8/22/2025
Symone was very accommodating she kept me informed on the progress of my vehicle also showed me the problem. She is a very caring, personal, service provider.
Bobbie H.
5 out of 5
8/22/2025
Thanks the company for taking care of my vehicle and the employees that when out there way to use there professional skills to keep Toyota customers happy.
Eugene D.
5 out of 5
8/22/2025
Very quick service. In & out!
Myra R.
1 out of 5
8/22/2025
The guy that checked me in didn’t seem to be a people person. Did not greet me. Just walked up and asked was I coming in for an oil change. When I went to pay for my service me and the cashier had a staring contest. She finally said can I help you. Afterwards she gave me my receipt and I had to ask where my car was located. Your staff should smile more and engage with the customers.
Geraldine O.
4 out of 5
8/21/2025
Symone is the second best asset to Advantage Toyota, Leroy Owens is the first. She is knowledgeable of the car systems, personable, pleasant and patient. She is not pushy or rude. This is my second encounter with her and was pleased with her assistance.
Ronald W.
4 out of 5
8/21/2025
Have a great day and may peace be with you.
Simon O.
5 out of 5
8/21/2025
Very good work.
Job R.
5 out of 5
8/21/2025
Excellent service
Sandra H.
5 out of 5
8/21/2025
Quick & good service!
Richard W.
5 out of 5
8/20/2025
Yes
Dauda E.
4 out of 5
8/20/2025
Service was done on time
Laquinta W.
1 out of 5
8/20/2025
They don't wash my truck
Ajibola A.
5 out of 5
8/20/2025
Thanks
Willie G.
5 out of 5
8/18/2025
None
Victoria F.
2 out of 5
8/18/2025
I’ve been a customer at Advantage Toyota for a couple of years now, but my most recent visit left me extremely disappointed. I set up an appointment under my name, explained the service I needed, and provided all of the details about the vehicle. Despite that, when it came time to review the paperwork and go over the service, the advisor completely disregarded me and instead handed everything to the man who accompanied me giving him the pen to sign the tablet and directing all communication to him. This was not only unprofessional but also disrespectful. As the person who scheduled the appointment and provided the service details, I expected to be treated as the customer, not ignored in favor of someone else simply because of outdated assumptions. The experience came across as dismissive and frankly sexist, which is unacceptable in 2025. Dealerships should understand that respect and clear communication with the actual customer is non-negotiable. This experience has made me question continuing my business here, and I hope management takes situations like this seriously.
Richard L.
4 out of 5
8/17/2025
Service deptment
Lonnie R.
5 out of 5
8/17/2025
A+ plus

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