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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1994 reviews 64%
4 star 542 reviews 17%
3 star 108 reviews 3%
2 star 231 reviews 7%
1 star 249 reviews 8%
Review Us
Tiffany S.
4 out of 5
8/28/2025
I wish u txt the person that brings the car for servicing
Kenneth M.
2 out of 5
8/27/2025
Nick went home on me and it took approximately an extra half hour to get my vehicle after he left. I brought my vehicle in for a simple change of tire at 3:30pm, and didn’t get out of there until 5:20pm, approximately half an hour after Nick left on Monday. I wished I had gotten the name of the employee who did his best to get me out of there as I was the last vehicle out, which was ironic since I had several who came after me at 3:30, and they were all out before me. It reminded me of Friday when I came in and Jorge was processing me out so quickly that he had to go back and find out why I had to get a new tire in the first place and why my tire could not get patched up. It wasn’t until I spoke to the mechanic who explained to me where the hole was, and helped me understand that patches can’t be repaired there on the tire. Overall, I learned I will never come there an hour and half before you all close since you all are so ready to get me out the door that service simply goes out the window along with my satisfaction!
Luis R.
5 out of 5
8/27/2025
Ms. Minter was courteous and friendly.
Jim W.
5 out of 5
8/27/2025
Nick, was great to work with! Great service!
Wilfred N.
5 out of 5
8/26/2025
Jorge was very polite and very knowledgeable about what was going on with my car. He made sure I understood how important it was to get the work done on my vehicle. I truly appreciate his honesty!
Jared D.
1 out of 5
8/26/2025
After the service was completed, the "Check Engine" light came on the next day. So my question is, what service was not done properly?
Stephanie D.
4 out of 5
8/26/2025
Totally satisfied with the service dept, however, Mr. Dan B took advantage of a senior citizen while selling a car. He promised the first oil change would be complimentary and when asked about he said it would be his word against mine. I will be contacting the CEO and Bbb
Isaac G.
4 out of 5
8/25/2025
Ok I'll be looking for it.
Veronica C.
5 out of 5
8/25/2025
I hope I get Symone every time ! She’s so kind and helpful
Roberta M.
4 out of 5
8/25/2025
He kept going to get me help after I let him know that the problem I was having was not occurring before I brought my car in to you the day before. He showed that he was concerned and treated me as a valued customer
Norma M.
5 out of 5
8/24/2025
Jorge was wonderful
Theresa J.
4 out of 5
8/24/2025
Symone got me in and out within a reasonable time.
Taoheed O.
4 out of 5
8/24/2025
I wish i had been informed earlier, i would have liked to fix other stuff, but nonetheless. But the service was good and the staff were responsible and respectful. Thank you Nusirat
Karen T.
5 out of 5
8/24/2025
Incredibly kind, knowledgeable and explained everything I needed to understand
Andrew W.
4 out of 5
8/23/2025
Every thing was excellent
Arnae C.
1 out of 5
8/23/2025
The concerns I had weren’t addressed in the initial inspection! I had to call back to inquire if a through check was done. Which caused another fee and additional fees to only be told they didn’t have the parts my car needed to finish the job. The communication was bad. I specifically asked for a phone call for diagnostic results and never got it. I also never got notified when my vehicle was finish.
Earl L.
5 out of 5
8/23/2025
Great job
Ikolo O.
5 out of 5
8/23/2025
Fine
Maureen E.
4 out of 5
8/23/2025
You need more people like Emonie
Emma A.
5 out of 5
8/23/2025
I was very satisfied.. Thanks ☺️

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