Advantage Toyota of River Oaks Auto Repair Service

Wanted to charge me $501.97 for a battery and I requested why the tire light is coming on was told because of the cold which my tires were check before hand by my husband and the light was still on. I ask before I left how was the tire light issue was told it was due to weather and if I wanted it check it would be $100 and something just to look at it. But right when I left from the brake service the light came back on. And been on ever since

Good

I had my truck serviced at this dealership every since I bought it I have purchased 2 Avalons and 4 Trucks and details and trust is important to me I had my oil change and tires rotated prior to my service yesterday and one of my tires valve stem cap was missing I did not notice until I got home alright so yesterday I had my truck serviced and whoever rotated my tires did not have enough pride for your product and my loyalty to your dealership to notice that the cap was missing and to have good will to replace it (are you kidding me) how much would that have cost me or your business I spent over $200 to have my truck serviced if the valve cap would have cost me whatever I could have afford to pay for it but to not replace it I found it disgusting it is the attention to detail that truly make a difference and I was very disappointed I would have not said anything to you guys about this but since you allowed me to share my experience I shared this with you but you can believe this I will share my experience with any and all of the people that I know that are thinking about supporting your business and If you don’t know just ask Leroy or Rodney about me I truly was disappointed with my visit with you guys and make this a GREAT DAY

Excellent customer service.Clean waiting room and coffee.

Good job

Took my vehicle in to see what was wrong when my driver reared tire, the staff member told me there was nothing wrong with my vehicle. Took it to a tire shop and it just so happens that it was a nail. And my tire and apparently he didn't look

Usually I’m satisfied. This time I was not

Nick was outstanding in every way the best service advisor I've dealt with in the ten years that I've been going there. Thank you Nick for setting me up with your best master tech Lollie Ruiz.will always ask for Nick, keep up the good work the dealership should know they got a great one in you !

Good service, good price, quality product and Lolly is an awesome mechanic, always does it right

Yes I was satisfied with the results so far, if i decide to buy another car would come in and see Leroy Owens????????

All I can say it was the best service I have experienced in years

Simone was very pleasant and professional

I will appreciate how the team found the problem and fixed it. They were very pleasant.

I appreciate your kind servic e. Thank you !!

Survey was great

The guy that check me in never told me my car was ready

I was greeted right away. The staff was super friendly. The man who talked to me told me I'd be there for 1 hour, 2 hours tops. The waiting area was comfy. There was free coffee, a couple vending machines, and a tv. It was nice! Unfortunately, I was there for 3 and a half hours! Also, I wonder about the multipoint inspection because things that came up as problematic a year ago didn't come up this time, and I've not done anything to the car since then. Plus I had asked for a complimentary car wash twice, but didn't get one. I thought about going back in to remind them, but I'd been there long enough. It just takes too long! You guys gotta figure something out!

Very professional and attentive.

Symone Minter took very good care of me when I was at the dealership. Thank you so much for your service. Symone Minter(306)

Everyone was great and it was a smooth experience. I will def be back!!