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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1954 reviews 64%
4 star 534 reviews 17%
3 star 105 reviews 3%
2 star 225 reviews 7%
1 star 241 reviews 8%
Review Us
Mary B.
4 out of 5
1/9/2024
Excellent Service!!??????
Amelia C.
1 out of 5
1/9/2024
The gentleman who came out to my car was not friendly. He didn’t direct me to the lobby door, which was a little embarrassing for me. Looking for the door. he then stated I didn’t have an appointment which I had and as I was leaving again he was not very friendly and then I get a text saying that I miss my appointment. A happy face makes a happy day.
Prenette J.
5 out of 5
1/9/2024
Thank you so much for your service .
Joel A.
5 out of 5
1/9/2024
He realy have the good customers relations
Shenequia F.
5 out of 5
1/9/2024
great customer service
Sara H.
3 out of 5
1/9/2024
My oil light was flashing whenever I went over a bump or would brake. They repaired it and my car is even running much better than before.
Celia E.
5 out of 5
1/6/2024
Nice people
Dee S.
4 out of 5
1/6/2024
Very serious yet fun individual. Knew when to be fun. It is wonderful to find a person who doesn’t treat others, which aren’t in his age group, like aliens. ???? So. We would prefer to only work with him in the future. He was that good.
Ida G.
5 out of 5
1/6/2024
I have taken my car for service in Tinley Park, IL, Merrillville, IN, and Westmont, IL, I had no idea that I could get good service near my home. Thank you for doing great work!
Blanca V.
5 out of 5
1/6/2024
Aric was attentive and answered all my questions
Robin B.
4 out of 5
1/6/2024
Ms. Symone Minter was friendly and easily approachable. She was knowledgeable and made this experience. Very pleasant. Her professionalism. should be used as a benchmark for house service should be conducted! Great job I’ll be back again because of how well I was treated. Thanks mom I really appreciate the individual Kerry received. ???? she deserves a raise and promotion. Happy New Year, A loyal, Toyota Client, Dr. Robin B
Ata H.
5 out of 5
1/6/2024
Good service
Vernon J.
1 out of 5
1/5/2024
The amount of time, 2 hours for a oil change and tire rotation is a bit long
Viree M.
5 out of 5
1/5/2024
Very professional and polite
Larry G.
2 out of 5
1/5/2024
I believe my car was further damaged by Advantage Toyota and then they decided to charge me for their mistake. They did unnecessary work on my car to the tune of $800, I paid, then after the check engine line came back on a week later they tried to charge me again, for the SAME work I had just had done. I refused to pay, so then they went another route and told me it was wiring BUT the wires in question are ones they installed. Note said wires have sent a surge and ruined the system. A problem worse than the original one! I’m seeking professional advice on this because I believe this was a scam. And OF COURSE my warranty covers none of this. I never had a good feeling about this place, never had a Toyota, and I think I made a mistake buying a car from Advantage Toyota and for trusting their service department.
Sharay J.
5 out of 5
1/5/2024
Quick and very easy to understand
Gwendolyn E.
4 out of 5
1/5/2024
A+Thank you
Olivia L.
3 out of 5
1/5/2024
Your employees is rude and just unpleasant. Thank you
Mildred S.
5 out of 5
1/5/2024
Excellent service I am now your customer thank you
Jaliya J.
5 out of 5
1/4/2024
Brandon Jones was extremely professional and helpful during my time at Advantage Toyota. I truly appreciate his service.

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