An oil change was performed without my authorization. I had recently changed my own oil, so that maintenence was not necessary. I only authorized repair actions, not routine maintenance.
I appreciated the notification about my engine air filter. Something simple I can take care of myself. Great waiting area with refreshments if wanted. Thanks for taking care of my vehicles.
I was expecting someone to talk to me about the results of the multi-point inspection.
This is a brand new truck and has many issues since we bought it. I have felt
That I have to make sure that every issue is completely and thoroughly looked at. I feel like I have to fight to ensure the warranty is covering the issues on a truck that has 10k miles.
Tobias done a great job very satisfied
Checkin was fast. Tobias is always polite and efficient. Repair didn’t take long and looked good
Didn’t feel I was kept up to date on all aspects of the repair between shop, insurance, and rental.
People were very friendly, but making several trips to pick up and finding car not ready isn’t the best.
Mr Winter is a horrible lier. The only reason I brought my vehicle there was because of the service warranty purchased at sales there. I will never purchase anything else from there. I will tell all my friends about how horrible treatment I received.
Tobias was very personable, kind and super easy to work with! Thank you Tobias!
Your people handled things very well and ultimately did an outstanding job!
The problems I encountered were due to your phone system and the kack of an adequate receptionest system. I found in nearly impossible to get through b to a human who could answer questions about my service and when I left multiple messages they were not returned.
You have an outstanding team, but zero customer service on the front end.
I hope this helps!
Tobias Winters is one of the best people I have ever dealt with at a dealership.
I have had my vehicle back for one day and the check engine light is back on!!!!!
Technicians I interacted with were friendly and efficient.
Tobias always does a great job!
Service was great and friendly.
Great service and experience today!
On our way to Florida my engine lite came on. I pulled into your service bay, just hoping at best someone could scan my truck and maybe tell me what the code was. Cody West greeted me, took the time to scan my truck, had a technical read the code. Your dealership and Cody went WAY beyond what I expected, got me a bay quickly, explained everything completely, fixed the issue and had us on our way 2 and a half hours later. Who does that! Frank Leta and Cody did! Great job fellows!
Tobias was very nice and friendly and helpful and all the staff was great too. Enjoyed my visit there. Thanks to everyone. ????????????????????
Great service and people amazing
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