On schedule, very curious and kept me informed how long it would be ! Love my new Buick Envision Avatar!!!
Very satisfied good job thank you.
Failure to follow up. My car is scheduled for tomorrow, we'll see if it finally gets fixed.
Tobias is a great person. He cares about your concerns and acts upon them. Very understanding that we have paid good money for the vehicle and want's you to be satisfied with your purchase. Very busy person, but handles everything correctly. In my opinion he needs a raise ????
Thank you,
Tony
Terra was great. My overall experience was not great and it’s not the first time.
Tobias is a very kind and attentive young man. He ensures the customers are well taken care of and are satisfied.
Terra Gross is very friendly. She is knowledgeable in what she does. It's always a pleasure to do business with her. Everyone at Frank Leta are very friemdly
Tobias was amazing and thorough with his job
Though the time was more than expected I appreciate the diligence of yoyr team, thank you again!
The vehicle has transmission issues and parts have been on order for 6 weeks. Have been unable to get a loaner, and was suppose to get a rentall. This has been a real problem & I need a dependable vehicle
Still haven’t heard back from when my car is getting picked up and serviced. I dropped my car off and it was brought back to me for an emergency with an employee. I was told I would get my car picked up and dropped back off to me and this has been weeks ago.
Quick appt to find problem. Friendly staff.
Courteous, efficient and friendly!
Tibia was very polite, and professional with me both on the phone also in person. He's a great asset to your team.
It took nearly 5 hours to complete service that should have only taken 3 hours
Everyone was extremely polite and professional.
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