Everytime I come in the computer has never been reset. Reading the manuel to do this does not help. The manuel ****. I will be back at the dealership tomorrow to get computer set.
I thank Jim for making me feel at home and very well treated. I also would like to extend my gratitude to Samuel Lopez for an excellent job on my 2025 Rav4. Thank you all!
Great service. Very nice waiting room. Good expierance
Wonderful customer service, thanks for taking care of my car!
Ashley was fantastic! Polite, professional and friendly - she answered my questions and helped me get in and out of the dealership quickly.
Very satisfied. Jim was very helpful.
As always my experiences with this dealership and Randy in the service department have been painless, he always makes the extra effort to assure that I’m totally satisfied, thanks again Randy.
Scott and Mike were excellent! I felt taken care of by both individuals, and both of them provided a welcoming and competent atmosphere for me.
Scott took in my Corolla. Kevin helped me get my vehicle picked up. Working as a team is fantastic customer service.
Jim, Thank you. I appreciate you answering my questions and taking great care w/ my new truck. Thanks! -Dirk
It took longer than Service Rep expected. Other than that, felt it’s thorough. Purchased a new 3,time package.
His service was efficient and thorough.
Thank you for repairing it so carefully
She provided very friendly environment
Before we closed the sale of our RAV4 we ask to have scratches one the hood fixed. We were told the scratches would be removed before the protective coating was applied. It was not done. Yesterday we brought the car back to have the scratches on the hood and dash, and passenger door jam and a stain on the driver's seat removed at 8:30 a.m. Late in the afternoon Scott from service call that the car was ready. Upon arriving we inspected the car. The scratches on one side of the hood were gone and the dash were gone also the stain was removed but the scratches on the other side of the Hood and door panel were still there. We were told the door jam scratched couldn't be removed without replacing the plastic panel at our cost.We left the car again. A couple hours later we were texted the car was ready. We picked up the car this morning,the hood looked good.
We still would like the scratches on the door jam fixed.
When talking to several of your service guys this morning to pickup our car their tone was short and rude. Scott was not at his desk, I was just asking if someone else could give me our car.
Kevin's customer service was excellent.
Scott was very helpful & is always great service.
Very friendly and pretty quick
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